[bethbres]

Hi - just found this site, hope someone can help! My IBM Thinkpad laptop is stuck on the XP prof 'loading your personal settings' page...have restarted twice by holding the power button down. Fyi, this is my computer for remotely connecting to work. sorry for the non-tech speak thx.

 

[chauffeur2]

Hello bethbres, Welcome to TSF! :wave:

Power up the computer from a 'cold start', while continually tapping the F8 Key; this will take you to the "Safe Mode" Menus screen; select the option, "Last Known Good Configuration", and follow the on-screen prompts.

Post back with the results.

Kind Regards,