[blassmonde]

The same problem happened before. I'm a laptop user of acer aspire 5560. Last time it was because some drivers were outdated and caused the system to crash. I manage to update most of the drivers as well as my BIOS from the acereuro website.

But the problem occured again after I installed Acer Gridvista from the site. Now that I uninstalled it XP is still crashing everytime it loads. There was an application error during one of these crashes. Please help!

 

[Madcatz]

is the laptop getting hot on the bottom? if it is how hot? barely at all, too hot to touch?

 

[blassmonde]

Hi Madcatz,

Yeah I just noticed the memory modules were overheating and moved it to a cooling fan . I left my laptop on in that position for a few days before but yet nothing happened. So why now? I'm just worried that there might be some other cause for the crash because of XP.

 

[Madcatz]

First thing I would suggest doing is getting a can of compressed air and cleaning out the cooling fan. If you can see the fan, use a paper clip to hold the fan still while you blow it out. and you will want to shoot air in through the fan exhaust and on the fan itself.

As for something else or another problem causing the crash, its possible, but its better to take it one step at a time. Most laptops only have one cooling fan, and if its clogged with dust, it just can't cool it properly whether you have another fan pointing at it or not.

 

[blassmonde]

Thanks for the tip Madcatz! Should I open up the base cover such that it will be more convenient?

 

[Madcatz]

normally you only need to lift up the keyboard, just really varies laptop to laptop. If you can see the fan and get to it with a paper clip, then just try and lift the keyboard up, that gives dust somewhere to go just incase the fan is open on the top and bottom.

If you can't get at the fan with a paper clip even with the keyboard up, then I would take off the bottom cover. But ONLY if you cannot get to it at all.

 

[blassmonde]

Alright. Thank you Madcatz!

 

[blassmonde]

By the way did the thread get relocated cause I was sure I posted in the XP section?

 

[Madcatz]

lol it may have, usually if they do move it they put moved in the topic.