[onlytheillest]

Takes 10-20 mins for computer to load up after a restart. Whenever I try to open my browser (Google Chrome), I can see it trying to start up then it suddenly closes itself. I've tried to see if I could do a system restore to before I was having problems but when I try to look for my last restore points, ALL of them have been erased, which leads me to believe I may have a virus? Also, when my computer finally is able to open my browser it constantly freezes and takes forever to load (It took me almost 30 mins just to get here and register). Any and all help would be appreciated please :sad: .. Thanks in advance.

 

[jeffce]

Hello and welcome to TSF.

I am currently reviewing your post. I will be back with a fix for your problem as soon as possible.

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Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
• Double click dds to run the tool.
• When done, two DDS.txt's will open.
• Save both reports to your desktop.

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Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
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Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
• Click the Scan button to start scan.
• If you are asked to update the Avast Virus database please allow it to do so.
• When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

Click the image to enlarge it
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AdwCleaner

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• You will be prompted to restart your computer. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

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[jeffce]

Still need help?

 

[amateur]

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