do you have a vista disk or just the restore disk
does the laptop offer a non destructive restore option
go into msconfig startup
uncheck the boxes and tick one at a time rebooting and see if it will boot normally
it is unlikely to be a ms item so leave these ticked you can do these later if you don't isolate what is causing the problem
does the laptop offer a non destructive restore option
go into msconfig startup
uncheck the boxes and tick one at a time rebooting and see if it will boot normally
it is unlikely to be a ms item so leave these ticked you can do these later if you don't isolate what is causing the problem