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My Toshiba A70 windows xp home keeps powering off. A while agao it became infected with spyshredder. I have followed instructions to remove it, used Regcure to fis registry, downloaded current Norton 360 but the problem keeps ocurring. It will power off if a scan is done by Norton or Disk Cleanup. Typically this happens immediately on restart or after 20 mins or so. I suspect this is related to the spyshredder problem.

Advice?
 

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Hi micradrm and welcome to TSF.

Sorry for the delay in looking into your log, as we are extremely busy as you may have noticed. If you still require assistance, then please carry out my instructions.

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Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
  5. Please attach extra.txt to your post.
To attach a file to a new post, simply
  1. Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
  2. copy and paste the following into the "Upload File from your Computer" box:
    C:\Deckard\System Scanner\extra.txt
  3. Click Upload.
What DSS will do:
  • create a new System Restore point in Windows XP and Vista.
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

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Please include the following in your next reply:

C:\Deckard\System Scanner\main.txt
C:\Deckard\System Scanner\extra.txt - Attached please
 
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