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Discussion Starter #1
For several months now I have been having an issue with my laptop in which the screen is blank whenever the computer reboots. After many attempts (sometimes in the hundreds) the screen will light up and the computer will boot as normal. After the computer successful restarts a bubble pops up telling me that my display resolution is set to a very low level and asking if I want windows to automatically correct the problem. I allow windows to do so. I have no clue whether this could be a problem with hardware or software or what.

Just recently (particularly in the last couple of weeks) my computer has been acting extremely sluggish.

In following the 5 steps, I originally had difficulty with step one because the Add/Delete Programs window would not open at all. After a restart I was able to open the window.

My computer was accidentally restarted after my first scan before I could post a log. With the first scan main.txt and extra.txt were both created. Since my restart I have ran the scan twice and extra.txt was not generated on either scan.



Deckard's System Scanner v20071014.68
Run by Jenny on 2007-11-17 16:51:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 383 MiB (512 MiB recommended).
System Drive C: has 3.42 GiB (less than 15%) free.


-- HijackThis (run as Jenny.exe) -----------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-11-17 16:52:41
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\CCAPP.EXE
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\eabservr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HPQ\Shared\HpqToaster.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\AOL\1168730716\EE\AOLHostManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\1168730716\EE\AOLServiceHost.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jenny\Desktop\dss.exe
C:\HGT\Jenny.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVSHEXT.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVSHEXT.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MegaPanel] C:\Program Files\ACNielsen\Homescan Internet Transporter\HSTrans.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1168730716\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O8 - Extra context menu item: Add to EverNote - res://C:\Program Files\EverNote\EverNote\enbar.dll/2000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\Program Files\EverNote\EverNote\enbar.dll
O9 - Extra 'Tools' menuitem: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\Program Files\EverNote\EverNote\enbar.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://gateway.kroger.com/dana-cached/setup/NeoterisSetup.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} () - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\CCPWDSVC.EXE
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\COMHOST.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_0.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe


--
End of file - 14260 bytes

-- Files created between 2007-10-17 and 2007-11-17 -----------------------------

2007-11-17 05:13:59 0 d-------- C:\ie-spyad_zo
2007-11-17 05:04:39 0 d-------- C:\Program Files\SpywareBlaster
2007-11-16 18:32:26 0 d-------- C:\WINDOWS\system32\ActiveScan
2007-11-07 10:42:26 0 d-------- C:\found.002
2007-11-07 09:40:56 0 d-------- C:\found.001


-- Find3M Report ---------------------------------------------------------------

2007-11-17 16:28:44 0 d-------- C:\Program Files\Common Files\Symantec Shared
2007-11-17 15:05:48 0 d-------- C:\Program Files\Norton Internet Security
2007-11-17 15:03:04 0 d-------- C:\Program Files\Messenger
2007-11-17 15:01:23 0 d-------- C:\Program Files\iTunes
2007-11-17 14:59:27 0 d-------- C:\Program Files\Google
2007-11-17 14:55:08 0 d-------- C:\Program Files\Common Files\LightScribe
2007-11-17 14:54:28 0 d-------- C:\Program Files\Common Files\aolshare
2007-11-17 14:07:13 0 d-------- C:\Documents and Settings\Jenny\Application Data\Symantec
2007-11-17 13:57:11 0 d-------- C:\Program Files\MySurvey Messenger
2007-11-17 13:31:59 0 d-------- C:\Documents and Settings\Jenny\Application Data\OpenOffice.org2
2007-11-17 13:29:23 336 --a------ C:\WINDOWS\system32\tablet.dat
2007-11-05 10:50:09 0 d-------- C:\Documents and Settings\Jenny\Application Data\Move Networks


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [07/13/2005 09:05 PM]
"@"="" []
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [06/16/2006 04:26 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [06/16/2006 04:22 PM]
"hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [11/16/2005 08:30 AM]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [02/16/2005 11:11 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [03/23/2006 03:43 PM]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [12/12/2005 11:39 AM]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [12/07/2005 10:56 AM]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [02/17/2005 02:01 PM]
"RecGuard"="C:\Windows\SMINST\RecGuard.exe" [10/11/2005 10:23 AM]
"Reminder"="C:\Windows\CREATOR\Remind_XP.exe" [10/28/2005 03:11 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [11/10/2005 01:03 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"MegaPanel"="C:\Program Files\ACNielsen\Homescan Internet Transporter\HSTrans.exe" [02/24/2006 03:06 PM]
"HostManager"="C:\Program Files\Common Files\AOL\1168730716\EE\AOLHostManager.exe" [11/03/2004 01:03 PM]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [10/20/2004 05:40 AM]
"AOL Spyware Protection"="C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" [10/18/2004 05:42 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [06/29/2007 05:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [08/15/2007 07:15 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [07/27/2004 04:50 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [07/27/2004 04:50 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/29/2007 11:05 PM]
"MySpaceIM"="C:\Program Files\MySpace\IM\MySpaceIM.exe" [08/13/2007 04:04 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:00 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"MySpaceIM"=C:\Program Files\MySpace\IM\MySpaceIM.exe

C:\Documents and Settings\Jenny\Start Menu\Programs\Startup\
MySurvey Messenger.lnk - C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe [7/21/2006 11:14:29 AM]
OpenOffice.org 2.0.lnk - C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe [1/25/2006 5:42:22 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [10/4/2004 1:12:18 AM]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]
HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [9/24/2005 1:39:30 AM]
TabUserW.exe.lnk - C:\WINDOWS\system32\WTablet\TabUserW.exe [3/10/2007 5:49:07 PM]

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2007-11-17 16:54:22 ------------


Incident Status Location

Adware:adware/wupd Not disinfected Windows Registry
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.com.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.advertising.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.bs.serving-sys.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.atwola.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.zedo.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.statcounter.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.fastclick.net/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.trafficmp.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.overture.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[.bravenet.com/]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[server.iad.liveperson.net/hc/44079235]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Jenny\Application Data\Mozilla\Firefox\Profiles\vmo41vc1.default\cookies.txt[server.iad.liveperson.net/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][3].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Jenny\Cookies\[email protected][2].txt
Adware:Adware/ActiveSearch Not disinfected C:\Documents and Settings\Jenny\Desktop\BearShareV6.exe
Spyware:Spyware/PeoplePC Not disinfected C:\Program Files\Online Services\PeoplePC\ISP5900\Dll\RAS.DLL
 
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