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Hi,

My laptop randomly crashed earlier today. And now everytime i try to start it up. It seems to be ok then just gets stuck at the blue windows screen. i am able to move the mouse but just can not get any further than this screen!!

I have tried to Boot from disk. But again it gets stuck. I looked on a few websites. that advised i do a repair from the disk. I have tried this but again the computer seems as though it is working then gets stuck.

I am quite baffled as to what i can do. I have no idea what caused this, and how i can get back on to it. I can't even get in to the option that allows me to do a new install of XP.

Any help or advise would be greatly appreciated.

regards

Paul, England UK
 

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tap f8 when booting and try
last known good configuration
downlod and run the hard drive makers diognostic utility on the hard drive
can you gey into safe mode and run
chkdsk /r
 
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