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Laptop not booting correctly from sleep/hibernate

2319 Views 3 Replies 2 Participants Last post by  the_Hedgehog
I posted here a few months ago and everyone was very helpful, so I thought I would try it again with a new computer and a new problem.

I have a Lenovo ThinkPad w500 running Windows 7 32-bit and every time I wake the computer from sleep, the computer boots up to the desktop, but after a few seconds goes back to sleep. The same phenomenon occurs for hibernate, with the laptop going back to hibernate. This happens exactly once, meaning if I try a second time to resume from hibernate or sleep, the computer boots normally. This occurs regardless of whether the laptop is plugged in or on battery power.

Shut down and restart are normal. The only other thing I have noticed about this problem is that when I wake up the computer from sleep, before it goes back to sleep, the "Safe to Remove" bubble appears on the desktop telling me I can safely eject my CD/DVD drive.

I have tried disabling / re-enabling hibernate from the command prompt but it did not fix the problem.
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Hi -

How old is the Lenovo Thinkpad W500?

Reset power options -
START type power | select "power options" | reset to default settings

The Lenovo support page for your w500 contains many new drivers - please make sure all are updated -

"Safely Remove" for an internal DVD drive obviously should not occur - and is a first for me.

Regards. . .


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The laptop is a year old and I updated all the drivers and restored both the Lenovo Power Manager and Windows Power Settings to default but the problem persists.

The DVD/CD drive is removable via a switch on the outside of the drive.
Also, if it helps, the DVD/CD driver name that pops under "safe to remove" is
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