Low end laptops, especially Chromebooks are not designed for Gaming, just basic computer stuff so they are not upgradable to keep costs down and make the price tag more attractive and affordable.
If you buy your laptop online where it is advertised as a Gaming or High End laptop, you can order a RAM upgrade from the seller/manufacturer.
BTW unless you are doing high end AutoCAD or Extreme High End Gaming, any more then 16GB of RAM will not be utilized
I had 32GB in this machine for a spell, and I agree with spunk.funk, I removed 16GB and never missed it. I could never see any change in performance. I do what I consider "light" CAD, PCB board design, and some video manipulation, that's usually more compute intensive.
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