I have a Micron Transport GX+ that suffered a major meltdown on one half of the machine. It was plugged in through an in-line APC surge protector (which was not tripped) and it's AC Adapter (which was not hot). The left side of the laptop was SO hot (thank GOD it didn't start a fire) it melted the keys, the right side remained in tacked. The machine was still able to boot (although the last time I tried it could not find the operating system).
Still under a year old, Micron is saying that their warranties do not cover such damage (as they are claiming it was caused by a power surge. It's my feeling that a power surge of that magnitude would have blown either the APC or the AC Adapter (not to mention the circuit) before reaching the system, and/or would effect the entire machine, not just the left side. Are my feelings correct? I said I thought it was maybe the fan or something. They claimed that the machine would have shut down as an effect thus damage of such would be impossible.
Any thoughts???
Thanks
Still under a year old, Micron is saying that their warranties do not cover such damage (as they are claiming it was caused by a power surge. It's my feeling that a power surge of that magnitude would have blown either the APC or the AC Adapter (not to mention the circuit) before reaching the system, and/or would effect the entire machine, not just the left side. Are my feelings correct? I said I thought it was maybe the fan or something. They claimed that the machine would have shut down as an effect thus damage of such would be impossible.
Any thoughts???
Thanks