Hi. Joined specifically for this because I've been struggling with this for days, so any help would be really appreciated.
So recently the internal microphone on my laptop (acer swift SF114-32) has just been picking up a really loud static noise all the time. I noticed the issue when zoom wasn't picking up any input when I was talking into the microphone, but when I use the voice recorder app and recorded something, it just recorded really loud static (I assume zoom automatically removes static-like noises)
This definitely isn't feedback since it happens with no sound at all in the background and is very persistent. I'm pretty sure it's a software issue, since when looking into the settings there was a constant input and plugging in a headset with its own microphone didn't change anything. It happened a couple of times before, but seemed to fix itself within a day or something. This time though, it's been persistent.
I tried uninstalling drivers and all that stuff, fiddled around with the settings and followed all the stuff I found via google, eventually I actually did manage to fix the problem by updating windows. Then the problem reappeared, I tried updating windows again, that didn't work, so I uninstalled recent windows updates which fixed it again and set a system restore point there so I could revert it if I needed. However, now a couple of days later, the problem returned for a 3rd time, and nothing's worked. New windows updates, uninstalling updates, even reverting back to the system restore thing I set up when I was sure it was working, none of it's fixed it. It's bizarre.
So yeah, any help would be much appreciated especially as I'm regularly using zoom nowadays which I obviously can't. I can only assume it's something to do with windows and the relation to the driver? Not an expert, but the other 2 times I've fixed it has involved messing about with windows updates so shrugs
(using windows 10 home version 2004, have installed and uninstalled recent updates)
So recently the internal microphone on my laptop (acer swift SF114-32) has just been picking up a really loud static noise all the time. I noticed the issue when zoom wasn't picking up any input when I was talking into the microphone, but when I use the voice recorder app and recorded something, it just recorded really loud static (I assume zoom automatically removes static-like noises)
This definitely isn't feedback since it happens with no sound at all in the background and is very persistent. I'm pretty sure it's a software issue, since when looking into the settings there was a constant input and plugging in a headset with its own microphone didn't change anything. It happened a couple of times before, but seemed to fix itself within a day or something. This time though, it's been persistent.
I tried uninstalling drivers and all that stuff, fiddled around with the settings and followed all the stuff I found via google, eventually I actually did manage to fix the problem by updating windows. Then the problem reappeared, I tried updating windows again, that didn't work, so I uninstalled recent windows updates which fixed it again and set a system restore point there so I could revert it if I needed. However, now a couple of days later, the problem returned for a 3rd time, and nothing's worked. New windows updates, uninstalling updates, even reverting back to the system restore thing I set up when I was sure it was working, none of it's fixed it. It's bizarre.
So yeah, any help would be much appreciated especially as I'm regularly using zoom nowadays which I obviously can't. I can only assume it's something to do with windows and the relation to the driver? Not an expert, but the other 2 times I've fixed it has involved messing about with windows updates so shrugs
(using windows 10 home version 2004, have installed and uninstalled recent updates)
