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Discussion Starter · #1 ·
Hijackthis Log:

Logfile of HijackThis v1.99.1
Scan saved at 17:35:38, on 28/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Documents and Settings\Ben\Desktop\Ben's Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.config.hull.ac.uk/scache.jsp
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O10 - Broken Internet access because of LSP provider 'prxernsp.dll' missing
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe


Cheers
/Ben
 

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Hi Ben,

Welcome to Tech Support Forum! :wavey:

I apologize for the delay getting to your log. The helpers here are all volunteers and we have been very busy here lately. If you are still having malware problems, I will be glad to help.

OK, here’s what we do first.

Spyware Doctor's OnGuard protective functionality may interfere with certain fixes we need to make. Please follow these instructions to disable it.

To deactivate Spyware Doctor's OnGuard Tools:
  • From within Spyware Doctor, click the "OnGuard" button on the left side.
  • Uncheck "Activate OnGuard".

You can re-enable it once your system is clean.


NEXT:

Please download VundoFix.exe by Atribune and save it to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES.
  • Once you click YES, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.

NOTE : It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "click the Scan for Vundo button" when VundoFix appears at reboot.
 

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Discussion Starter · #3 ·
VUNDOFIX LOG:

VundoFix V6.3.4

Checking Java version...

Java version is 1.5.0.6

Scan started at 11:47:24 29/01/2007

Listing files found while scanning....

C:\WINDOWS\system32\bwsvgome.dll
C:\WINDOWS\system32\cgegadyl.dll
C:\WINDOWS\system32\emogvswb.ini
C:\WINDOWS\system32\hgjlm.bak1
C:\WINDOWS\system32\hgjlm.bak2
C:\WINDOWS\system32\hgjlm.ini
C:\WINDOWS\system32\hgjlm.ini2
C:\WINDOWS\system32\hgjlm.tmp
C:\WINDOWS\system32\mljgh.dll
C:\WINDOWS\system32\qbryrvuk.dll
C:\WINDOWS\system32\qdjwten.dll
C:\WINDOWS\system32\rkpxdvdu.ini
C:\WINDOWS\system32\udvdxpkr.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\bwsvgome.dll
C:\WINDOWS\system32\bwsvgome.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\cgegadyl.dll
C:\WINDOWS\system32\cgegadyl.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\emogvswb.ini
C:\WINDOWS\system32\emogvswb.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\hgjlm.bak1
C:\WINDOWS\system32\hgjlm.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\hgjlm.bak2
C:\WINDOWS\system32\hgjlm.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\hgjlm.ini
C:\WINDOWS\system32\hgjlm.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\hgjlm.ini2
C:\WINDOWS\system32\hgjlm.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\hgjlm.tmp
C:\WINDOWS\system32\hgjlm.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\mljgh.dll
C:\WINDOWS\system32\mljgh.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\qdjwten.dll
C:\WINDOWS\system32\qdjwten.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\rkpxdvdu.ini
C:\WINDOWS\system32\rkpxdvdu.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\udvdxpkr.dll
C:\WINDOWS\system32\udvdxpkr.dll Has been deleted!

Performing Repairs to the registry.
Done!


HIJACKTHIS LOG:

Logfile of HijackThis v1.99.1
Scan saved at 11:55:55, on 29/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Ben\Desktop\Ben's Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.config.hull.ac.uk/scache.jsp
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {50B8EF84-D4F8-72FD-F005-09FDEF1034C7} - C:\WINDOWS\system32\qdjwten.dll (file missing)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\cgegadyl.dll (file missing)
O2 - BHO: A2NPopUpKiller Class - {8A321C7D-9CED-45A8-870D-DAE843A45FD0} - C:\Program Files\Armor2net\Armor2net Personal Firewall\PopUpKiller.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: (no name) - {F0114932-8051-4128-8C01-74C13EF05954} - C:\WINDOWS\system32\mljgh.dll (file missing)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O10 - Broken Internet access because of LSP provider 'prxernsp.dll' missing
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe


Thanks for your help duder
/Ben
 

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Hiya Ben,

You’re most welcome, Ben. Glad to be of some help. :smile:

OK, the Vundo infection looks to have been taken care off. Let’s take care of some leftovers, and then run some scans to make sure we’re not leaving anything behind.


Spyware Doctor's OnGuard protective functionality may interfere with certain fixes we need to make. Please follow these instructions to disable it.

To deactivate Spyware Doctor's OnGuard Tools:
  • From within Spyware Doctor, click the "OnGuard" button on the left side.
  • Uncheck "Activate OnGuard".

You can re-enable it once your system is clean.


NEXT:

Please run HijackThis and click "Scan". Place a check (tick) next to the following entries (if present):

O2 - BHO: (no name) - {50B8EF84-D4F8-72FD-F005-09FDEF1034C7} - C:\WINDOWS\system32\qdjwten.dll (file missing)
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\cgegadyl.dll (file missing)
O2 - BHO: (no name) - {F0114932-8051-4128-8C01-74C13EF05954} - C:\WINDOWS\system32\mljgh.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)



Close ALL programs and browsers (including this one), leaving ONLY HijackThis open, then click "Fix checked".

Then please exit HijackThis.


NEXT:

Please download CCleaner (freeware) and save it to your desktop:
  • Run the CCleaner installer.
  • During installation process, please UNCHECK "Add CCleaner Yahoo! Toolbar".
  • Once installed, run CCleaner and click the Windows tab.
  • Select the following:
    • Check everything under the Internet Explorer section.
    • Check everything under the Windows Explorer section.
    • Check everything under the System section.
    • Check ONLY Old Prefetch data under the Advanced section.
  • Then, click the Applications tab:
    • UNCHECK everything there.
  • Next, click the Options button, then click the Advanced button:
    • UNCHECK : "Only delete files in Windows Temp folders older than 48 hours".
  • Next, click the Cleaner button, then click the Run Cleaner button (bottom right), then Exit.

CAUTION : Please do NOT use the Issues button. This is a built-in registry cleaner. If you don’t know how to use it, you may cause irreparable damage to your system.


NEXT:

I notice that your system doesn’t have an anti-virus program running. This can be suicidal in today’s digital age. :smile:

So, let’s set you up with a FREE and excellent anti-virus program called Active Virus Shield (Powered by Kaspersky). This is a highly ranked and highly regarded anti-virus program by our experts. It’s ranked #2 in the latest anti-virus test here:
http://www.virus.gr/english/fullxml/default.asp?id=82

Please download Active Virus Shield (Powered by Kaspersky) and save it to your desktop.
  • Please remember to register for your Activation Code using a legitimate email address.
  • Double-click avs.msi to run the installer, but please uncheck "Install Security Toolbar" during the installation process:





  • Then please update the program and run a scan on My Computer. Allow it to neutralize all that it finds.
  • When done, launch Active Virus Shield's main window.





  • Click the Scan button on the left, and then click Detected.





  • In the ensuing window, click the Save As button to save a copy of the log.
  • Copy and paste that log in your next reply.

Note: You must only use 1 (one) AV at a time because if you have 2 or more AVs running at the same time, they will conflict with each other and make your security less reliable.


NEXT:

Please reboot your computer normally into Windows, and then please post the log from the Active Virus Shield scan and a new HijackThis log.

How are things running now?
 

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Discussion Starter · #5 ·
HIJACKTHIS LOG:

Logfile of HijackThis v1.99.1
Scan saved at 15:18:42, on 29/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Ben\Desktop\Ben's Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.config.hull.ac.uk/scache.jsp
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: A2NPopUpKiller Class - {8A321C7D-9CED-45A8-870D-DAE843A45FD0} - C:\Program Files\Armor2net\Armor2net Personal Firewall\PopUpKiller.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O10 - Broken Internet access because of LSP provider 'prxernsp.dll' missing
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Active Virus Shield (AVP) - Unknown owner - C:\Program Files\AOL\Active Virus Shield\avp.exe" -r (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe


ACTIVE VIRUS LOG:

Basically, this log file was so large that my pathetic excuse for a laptop couldn't even paste it into this post :laugh:


Pop-ups have stopped now though and everything seems to be running smoothly. So thanks for helping me out; no doubt everything will go wrong again in a couple of weeks...
/Ben
 

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Hi Ben, :wavey:

I'm glad to hear that the popups have gone away. No worries about the AVS log. Just let the app clean out everything it finds.

Now, if it's not too much trouble, let's do one last scan to make sure we're not leaving anything behind.

Please download ComboFix by sUBs:
  • Save it to your desktop.
  • Double-click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION : Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT:

Please reboot your computer normally into Windows, and then please post the ComboFix log and a new HijackThis log.
 

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Discussion Starter · #7 ·
Sorry for late reply.

That combofix program just isn't happening to be honest. Keeps starting up, then saying 'Scanning...Shouldn't take more that 10 minutes'. Then after about 2 minutes of scanning, it starts saying 'Process could not access file because it is being used by another process'. Then it pretty much just stops doing anything.

I am definitely not clicking the program or anything. I made sure that there were no other programs running at the same time that I started the application...sooo I don't know what's going on. Also, after the program has had its little freak-out session and I have closed it down, every time I try to open another program, I start getting random error messages saying 'The program must be closed down.' or 'Dr. Watson...something'. I would have screenshotted these messages, but I can't open up a program to paste the screenshots in unless I restart the computer...which obviously means that they aren't on the clipboard anymore.

Any suggestions?
/Ben
 

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Hi Ben, :wavey:

Let me check on what could be causing the ComboFix problem. I'll get back to you on that ASAP.

In the meantime, let’s run a few deep diagnostic scans to make sure nothing else is lurking in your system.

Please download SilentRunners and save it to your desktop:
  • Unzip it (extract) to the desktop and double-click on it.
  • If you get any kind of warning message about scripts, please choose to allow the script to run.
  • When the scan is finished, a message will pop up and a logfile will have been created on the desktop. Please post the entire contents of this logfile for me to see.


NEXT:

Please do an online scan with F-Secure Online Scanner:
  • Click the "F-Secure Online Scanner Next Generation Beta" link.
  • When prompted, choose to install the software.
  • After the software has installed, click "Accept".
  • Click "Custom Scan" and check the option for "Scan inside archives", then click "Start".
  • The necessary scanner components and databases will then be downloaded, and the scan will then start automatically. Please be patient as this scan will take a while to complete.
  • If any infections are found then once the scan has finished the "Cleaning" screen will be displayed. Click the "Automatic cleaning (recommended)" button.
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • After cleaning has finished, then the "Finish" screen will be displayed. Click the "Show Report" button.
  • In order to post the report, press CTRL + A on your keyboard to highlight all the text. Then copy and paste that information into this thread, along with a new HijackThis log.


NEXT:

Please REBOOT your computer normally into Windows and post these logs in your next reply:
  1. The log from the SilentRunners scan.
  2. The log from F-Secure online scan.
  3. A new HijackThis log.
 
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