laptop crash

thank you , I am trying now

Hey Rich , did not work even in safe mode page cannot be displayed

Then a repair install is the next move . . What Operating System? Do you have the installatin disc?

If you want to try something else before a repair install, try resetting Internet Explorer. Or depending on the version, you could uninstall it then reinstall.

MS instructions on resetting IE

If you want to install Internet Explorer 8, you can download it here first (before you uninstall).

Have you tried using another browser? Do this problem persist on all browsers?
I wanted to check whether the issue is related to IE or your web settings

When you boot into Safe Mode, be sure your booting into Safe Mode With Networking, normal Safe Mode will not allow you to access the internet.
The reason there is only 3 icons is maybe your profile became corrupted and Windows loaded a Default Profile. Go to C:\Documents and Settings and see if there the old profile is there. You can create a new User Profile in Control Panel and copy the My Documents, Favorites, and Desktop folders to the new Profile. Log out of the profile your in and log into the new profile.
As for IE, Go to Start/Run and type appwiz.cpl and press enter. In the Add Remove Programs uninstall Windows Internet Explorer 8. It will roll back to IE7, reboot into Normal mode and see if that works.

do i go to start run in network safe mode or normal and type in appwiz?

spunk.funk said:

the Add Remove Programs uninstall Windows Internet Explorer 8. It will roll back to IE7, reboot into Normal mode and see if that works.

Click to expand...

If you can boot normally, do that. Uninstalling IE may not work in Safe Mode

computer is now stuck will not do anything just goes to blue screen and says installing windows xp

I would run diagnostics on the hard drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

See this for how to make a bootable cd

If the drive passes the diagnostic, it's probably worth testing your memory . . click on the link to Memtest in my signature . . let it run on one stick at a time overnite or until it starts reporting errors

sent laptop to tech guy at wifes job, found out when norton suites expired with our cable carrier, i got new version and old version did not remove proper and this is where my drama began drivers were somehow removed. Thanks for the help from everyone.



Thanks Gitmojoe