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Discussion Starter · #1 · (Edited)
Hello im having problems with my keyboard its not working somehow. I literally tried everything even a complete backup of my laptop and i still cant use my keyboard for the meanwhile i connected a HID keyboard so i can type. I already looked for the bios and its the latest version and also tried many other things i hope someone can help me. (It happened out of nowhere i was playing a game and the next day the keyboard stopped working back then i was using windows 10 now im using windows 11 and the problem still exists). I also deinstalled the keyboard and rebooted but its still not working.
 

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Team Manager, Microsoft Support
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31,450 Posts
Access the On-Board keyboard. If that works and your external seems to work, then it might be time for a keyboard replacement.
 
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