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Discussion Starter · #1 ·
Copied from driver support as I'm not convinced this is a driver problem:

So I was using my laptop last night when the touchpad just stopped working.

Windows XP SP3. Dell Inspiron 6000.

I've uninstalled drivers and rebooted and got a code 41 error. Successfully loaded the device driver but unable to find the device.

Tried updating drivers but get a message saying that there was no better match available.

Plugged in a working usb mouse and still no joy.

Am able to use the mouse with the keyboard shorcuts.

Please help

thanks

Tony
 

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Sounds like a hardware failure. But with a mouse not being recognized, it could be OS related. But I don't know that a mouse will work without the alps drivers installed and working properly.
 
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