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I keep getting repeated email messages containing the Klez virus. What's happening is when I go to check emails, my Norton AV gives me a message saying the Klez virus was detected (I think the version was [email protected]). It asks me if I want to quarantine the message. If I say yes, nothing happens except that I then get another Klez infected email and the loop repeats itself (NAV again says it found the virus in this next email and asks if I want to quarantine it...). The same thing happens whether I select for NAV to delete or quarantine the email. I can't seem to break this loop. I now have like 25 of these Klez emails in my Inbox. Since I can't open or even preview these emails, I don't think my computer is infected yet because I don't think I've launched the virus, however, I'm no computer maven so I could be wrong.

The main problem right now is I can't get to check my other emails because I can't get past these NAV messages (I suppose I could disable NAV, but I don't think that's a good idea, then the virus would launch, right?)


I ran this Klez Removal Tool which told me upon completion that no Klez virus had been found (it actually said no "[email protected]" virus was found - I don't know if that is a distinction from the "[email protected]" my email messages tell me I have).

I am running Win XP.

Any ideas on how I can remedy this situation and get rid of these annoying messages so I can access the rest of my emails?

Thanks for any comments,
 
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