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Discussion Starter #1
I was running Kingsoft office on my win 7 pc with no problems, then I updated it, now it will not open any of my documents. I have managed to find out that it is not compatible with an app?? installed on pc. Don't know how to fix this can anyone help.
I have tried installing wps on my tablet so I could read my copies of files but wps will not open on the tablet after downloading???????.
 

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Discussion Starter #3
Thank you for your reply. It's a black banner and say's (WPS office encountered an abnormal error trying to recover the file.
Some of the files open in (libre office )
I did try downloading wps on my tablet but get the same message??
 

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Discussion Starter #5
Thank you for your reply.
WPS will not open at all.
I cannot open any documents created with this program, with wps.
I can open some with the libra office but they are not as good as opening with wps.
 

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Sorry I have 0 experience with WPS but by chance have you tried "Open Office" which should also be available for tablet use. I have never seen issues with it reading other word processing files and it has been around a lot longer.
 

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Discussion Starter #12 (Edited)
Thank you, both for your replies. I will try your suggestions.
I have already tried Libra office and it only opens some of the files.
So I will try these other things and post results, thank you.

Computer spec is as follows.
Windows 7 home premium - Pentium dual-core T4500 2.3 GHz INTERNAL MEM 3GB
64 BIT Running service pack 1
Hope this helps
 

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Discussion Starter #14
Unfortunately, I haven't had time to do it yet but I will keep you informed.
I want to make another back up first.
Thank you
 

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Great idea.
 

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Discussion Starter #16
Hi, Thank you for keeping in touch. I hope to do the backup and reinstall in the next couple of days will let you know how it goes.
Thank you
Claire
 

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Discussion Starter #17
To Rich -M
I have tried reinstalling wps but with no difference, It will not open.
But on running a compatibility test it reported incompatible application (Ksolanch)
The version of Kingsoft I have is 10.1.0.5507 403 MB.
As far as I know, I only have service pk1 installed for win 7 is there an sp2??
Hope you can help.
Claire
 

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NO there is no sp2 for Windows 7. I have always felt the only free office program worth trying is Open Office

Why not try it?
 

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Well you might feel that Spunk but not in my experience I have found it a much better program.
 
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