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Hello all, great forum, Ive learnt a lot already

I know enough about computers to log on and get around in word and e mail but thats where my skill ends!

My problem is that mainly when Im in email Im typing but some of the characters wont print on the screen. I know 100% that Ive hit the letter but it doesnt show and the e mail looks like goobledegook. It sometimes happens at other times - like now - but mostly in mail. I use hotmail.

My computer details are in my profile. Dell have changed the laptop keyboard but its still happening. The computer is now 2 years old and well out of any warranty.

Any ideas would be appreciated

Many Thanks
 

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have a look in device manager and see if theres any warning signs, especialy under the keyboard ...
start>type device manager>enter>click the + sign next to keyboard...

good luck
 

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I have a couple of question to help clarify the situation:

Is this a USB keyboard?
Does it generally happen when pressing 2 keys, such as shift and a letter (for capitols?)

Does it happen only with emails, or at other times?
If so, what email service do you use.

Can you open a notepad document and have the same results?
 
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