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My friend has a laptop in which randoms keys on the keyboard do not work. For example, I open notepad and about 50% of the keys do nothing including the f# keys. Its always the same ones. I reformatted the hd and reinstalled windows xp. When I had to enter my personal information it still didn't work. After it finally got to the desktop I opened notepad. I borrowed a usb keyboard and plugged it in. Somehow the same keys still didn't work even on the external keyboard!!!! I am sure its not a coincidence.

PLEASE HELP!
What is wrong and how do I fix it??
 

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Is it possible your friend spilled a substance into the laptop? That could have that effect. At any rate, it isn't too difficult/expensive to replace a keyboard if you do it yourself.

Regards,

Brandon
 
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