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Hi,
I have a computer that has had problems for six months now, and finally crashed. I formatted the disk and put a new system on. I rejected the system and would freeze trying to install it. I tried three different systems. Finally ME took and that is what I have now, sort of. I think that I have a kernel32.dll virus, but I can't confirm. I get error pop-ups about kernel32. The machine won't even let me run ad-aware or avast, it shuts the program right down. Please help me.

Logfile of HijackThis v1.99.1
Scan saved at 10:51:16 PM, on 12/28/2005
Platform: Windows ME (Win9x 4.90.3000A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS.000\SYSTEM\KERNEL32.DLL
C:\WINDOWS.000\SYSTEM\MSGSRV32.EXE
C:\WINDOWS.000\SYSTEM\mmtask.tsk
C:\WINDOWS.000\SYSTEM\MPREXE.EXE
C:\WINDOWS.000\SYSTEM\MSTASK.EXE
C:\WINDOWS.000\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS.000\TASKMON.EXE
C:\WINDOWS.000\SYSTEM\SYSTRAY.EXE
C:\WINDOWS.000\PCTVOICE.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\WINDOWS.000\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHMAISV.EXE
C:\WINDOWS.000\SYSTEM\WMIEXE.EXE
C:\WINDOWS.000\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS.000\SYSTEM\RNAAPP.EXE
C:\WINDOWS.000\SYSTEM\TAPISRV.EXE
C:\WINDOWS.000\EXPLORER.EXE
C:\WINDOWS.000\DESKTOP\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS.000\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS.000\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS.000\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS.000\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\AVAST4\ashmaisv.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS.000\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS.000\SYSTEM\KB891711\KB891711.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS.000\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS.000\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
 

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Duplicate thread here.

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