Hi MysteryGoat, Welcome to TSF !!
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I need you to download some programs to aide in our fix :Do Not Run Them Yet
Download ATF (Atribune Temp File) Cleaner© by Atribune
Download and Install AVG Anti-Spyware© by Grisoft
Launch AVG Anti-Spyware, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update AVG Anti-Spyware to the latest definition files.
On the main screen select the icon Update then select the Update now link
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Close AVG Anti-Spyware
Reboot to Safe mode
Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter
Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
Run AVG Anti-Spyware
Click on Scanner at top
Click on Settings
Once in the Settings screen click on Recommended actions and then select Quarantine
Under Reports, Select Automatically generate report after every scan
Un-Select Only if threats were found
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan
AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time
Once the scan is complete do the following :
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
Close AVG Anti-Spyware
Reboot to Normal Mode
Run Kaspersky WebScanner
Click on Kaspersky Online Scanner
NOTE For Internet Explorer 7 Users : If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading t he latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK
Now under select a target to scan:
Select My Computer
Then the program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Reboot, run HijackThis and post a fresh HijackThis Log, the AVG Anti-Spyware Log, and the Kaspersky Virus Scan Log here
Thank You !!
I recommend you Subscribe to this thread (if you have not already done so) so you are notified of any replies via email
To do this :
Click Thread Tools, then click Subscribe to this Thread
Make sure it is set to Instant Notification by email, then click Subscribe
You may wish to print out a copy of these instructions to follow while you complete this procedure
I need you to download some programs to aide in our fix :Do Not Run Them Yet
Download ATF (Atribune Temp File) Cleaner© by Atribune
Download and Install AVG Anti-Spyware© by Grisoft
Launch AVG Anti-Spyware, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update AVG Anti-Spyware to the latest definition files.
On the main screen select the icon Update then select the Update now link
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Close AVG Anti-Spyware
Reboot to Safe mode
Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter
Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
Run AVG Anti-Spyware
Click on Scanner at top
Click on Settings
Once in the Settings screen click on Recommended actions and then select Quarantine
Under Reports, Select Automatically generate report after every scan
Un-Select Only if threats were found
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan
AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time
Once the scan is complete do the following :
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
Close AVG Anti-Spyware
Reboot to Normal Mode
Run Kaspersky WebScanner
Click on Kaspersky Online Scanner
NOTE For Internet Explorer 7 Users : If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading t he latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK
Now under select a target to scan:
Select My Computer
Then the program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Reboot, run HijackThis and post a fresh HijackThis Log, the AVG Anti-Spyware Log, and the Kaspersky Virus Scan Log here
Thank You !!
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