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I just got my first computer 2 months ago, and have PC Cillin as my antivirus.
All was well until yesterday. I recieved an alert that said a virus was detected. It was JS_TRAFFICBAR.A
A message from Trend Micro said that is "This malware sets the Start page and adds an Explorer bar in the microsoft internet explorer browser. It attempts to open several browsers until the infected computer is out of memory resuorces and hangs."
I have seen the bar once. But mostly, I get tons of pop up ads, that keeping coming back after I delete them. I also have a very hard time gettting out of websites, I exit, and it just goes back to the same page.
I got a Solution from Trend Micro to go to Run and type REGEDIT, then HKEY_LOCAL_MACHINE>Software>Microsoft>Software>Windows>CurrentVersion>Run. And delete any files with %Windows%\sp.reg
But when I do, there is no files there like that. Then it says to go to HKEY_CLASSES_ROOT\CLSID\{69550BE2-A78-11d2-BA91-00600827878D
But, again, there is no file there by that name.
I have tried to scan with Housecalls.antivirus.com, but when I click on Scan, it says the Trend Micro website is not authorized to scan, and clicking on Tech Support, brings up "Page Not Available"
I have emailed Trend Micro, but haven't recieved a reply yet.
I have A Dell Dimension 4500
Windows XP,
Intel Pentium Processor
1.80 GHZ
256 MB memory
What should I do now?
All was well until yesterday. I recieved an alert that said a virus was detected. It was JS_TRAFFICBAR.A
A message from Trend Micro said that is "This malware sets the Start page and adds an Explorer bar in the microsoft internet explorer browser. It attempts to open several browsers until the infected computer is out of memory resuorces and hangs."
I have seen the bar once. But mostly, I get tons of pop up ads, that keeping coming back after I delete them. I also have a very hard time gettting out of websites, I exit, and it just goes back to the same page.
I got a Solution from Trend Micro to go to Run and type REGEDIT, then HKEY_LOCAL_MACHINE>Software>Microsoft>Software>Windows>CurrentVersion>Run. And delete any files with %Windows%\sp.reg
But when I do, there is no files there like that. Then it says to go to HKEY_CLASSES_ROOT\CLSID\{69550BE2-A78-11d2-BA91-00600827878D
But, again, there is no file there by that name.
I have tried to scan with Housecalls.antivirus.com, but when I click on Scan, it says the Trend Micro website is not authorized to scan, and clicking on Tech Support, brings up "Page Not Available"
I have emailed Trend Micro, but haven't recieved a reply yet.
I have A Dell Dimension 4500
Windows XP,
Intel Pentium Processor
1.80 GHZ
256 MB memory
What should I do now?