[aspnsk]

Hello Everyone,

I have an issue

I have notebook (Dell 1400) computer which is running Win XP

Issue: Computer not showing Desktop after Restart or Power On (shows only blue screen)

I can only open Task Manager in this state

 

[Riskyone101]

Hello and Welcome to TSF,

So it boots to the desktop, yet nothing is showing except the backgroud?
no icons or start menu or taskbar?

 

[aspnsk]

yes,

It shows only blue screen

 

[Riskyone101]

Ok start here,

There are 2 registry keys in the registry that are causing the problem. It affects the

explorer.exe and iexplorer.exe files.

This is the key that needs to be deleted...

Enter the registry:
start
run
type
regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\

explorer.exe <delete

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\

iexplorer.exe <delete

Shut down pc enter safemode with networking F8 (when pc first turns on)
maybe tapping F8 a few times to make sure you get the options menu.
Once at the desktop, connect to the internet and update your antivirus and antispyware definitions, disconnect from internet, run a full pc scan, after scan is finished reboot pc.

Once these keys are deleted the desktop and internet explorer should come back to life.

 

[aspnsk]

Ok start here,

There are 2 registry keys in the registry that are causing the problem. It affects the

explorer.exe and iexplorer.exe files.

This is the key that needs to be deleted...

Enter the registry:
start
run
type
regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\

explorer.exe <delete

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\

iexplorer.exe <delete

Once these keys are deleted the desktop and internet explorer should come back to life.

Thank you..........:smile:

 

[Riskyone101]

Your very welcome,

mark thread solved under thread tools near top of this page, ty.