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Discussion Starter · #1 ·
Hi guys. So as you read my username (brianMakesProblems), yes, I like to start a problem and then find a way to solve it, which sometimes costs me a ton of money.

So I had this Acer E5-575g Laptop for about 6 years already, then one day I thought "Why not do a RAM upgrade?" So I found this old RAM module from my mom's old Toshiba laptop (it's a 1GB module) so I installed it right next to the original 4GB module that was already in the Acer laptop. I thought RAM modules work like maths, (4GB+1GB could make a faster 5GB laptop, I thought) but no. My laptop died a second prior to start up. I pressed power button, no sign of life. When I plug in the battery, the motherboard didn't show any lights, nor the laptop powering on. But, what shocked me was that the area on the motherboard where the RAM modules sits, starts heating when I plug in the battery.

So I thought, was there any chance I can just repair the motherboard and got my laptop working back, without needing to replace the motherboard with a new one? 🥺

Thanks.
 

· Team Manager, Microsoft Support
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I can't comment without a MOBO picture, but like I used to tell my employees, relatives, friends and anyone who would listen; "Read the directions". If you had, you would have easily found out how RAM pairs work and wouldn't have installed the stick.
 
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