Tech Support banner

Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
Hello,
Ive always had luck in the past by Searching down answers and not having to post my own problems.......

After navigating apple.com/support/ipod and by how that works I was more comfortable posting here

Item : Ipod 20 Gig (its only 5 months old which makes it Generation 3 ? )


Problems: The Thing just won't turn on. I have reset it 5-15 times.
Downloaded ipod Updater 2005-09-23 and I cant even connect to my computer. Tried USB and Firewire ports.. ( even tried all 4 of my 2.0 UsB ports) After a solid minute of the Updater it encounters an error (Can't Mount to iPod) and terminates program.

At this point im happy with Restoring my ipod, but I cant get that to work.

I have windows xp, its fully updated (ya I'm a dork with Automatic updates on)

I've read some errors with the Firewire and SP2 which went into further discussion about which specific files to replace or Delete. I wasn't comfortable messing with that and just kept to USB.

I have the Newest iTunes Updated aswell although this should have nothing to do with the updater program?


I appreciate your guys imput. After your guys feedback Ill probally start the "Processes" of having Apple look at it, or perhaps we can find this Target Receit for an Exchange.
-----Mike
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top