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I need serious IPOD help! I've updated it, restored it back to its original conditions and it still does not work. My computer does not even recognize it when I plug it in. Does it need to be reformatted somehow? And if so, how can I reformat it if my ipod is'nt recognized by my computer? I need someone to really help me out, i'm not really good with computers, and calling Apple is a waste of two hours on hold! Thanks
 

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Can you describe the events leading up to the failure? For example, did you just pick it up one day and it was dead, or did it occur after an update. What changes did you make to it the last time it functioned properly? Also, what do you mean by "it does not work". Does the unit power on?
 
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