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Invalid Page Fault and Explorer

2005 Views 17 Replies 5 Participants Last post by  garvan
Hi,

I got a serious computer problem. Every time I try to open an Explorer type program, such as My Computer, Control Panel, Internet Explorer, I get an error message. Internet Explorer causes this error, "IEXPLORE has caused an invalid page fault in Kernel32.dll at 0197:bff9dala". My Computer, Control Panel, Windows Explorer cause this error, "EXPLORER has caused a stack fault in Kernel32.dll" I have repaired Internet Explorer, I have deleted the *.pwl files as per the knowledge base bulletin, I have reinstalled Windows. Nothing will fix it. Any suggestions?

Roger
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Are you running Mcafee?

Have you tried this?
start > run > type SFC

in the box type Kernel32.dll

And try replacing it.
Invalid Page faults

Yes, I am running Mcafee. No virus was found. I will try the system file checker. Any other ideas?

Roger
DO you know about spyware....these little buggers get through to your system and can secretly screw things up using system resources without your knowledge. This is a possible cause of your problem.
Check out this program.. run it and scan the entire system. delete anything it picks up and see how it goes.

Ad-Aware
Delete your swap file and reboot. Should fix your problem.
Swap file deleting

Hi,

Thanks for the advice to help me fix my system. Could you give me an idea of how to delete the swap file? Thanks,

Roger
If you're using '98 then it should be in C:\windows folder. You will need to reboot in DOS mode. Then type:

C:
cd windows
del win386.swp

The swap file is "virtual memory" and frequently, when it becomes corrupt, it will cause Kernel32.dll errors. Your system will rebuild it when you reboot.
Windows problems

Hi, I tried deleting the swap file and the problem still exists. I notice one thing, if you start Windows in Safe Mode, then you can access all the programs. I have tried using the standard video driver but it still is broke. This is a weird problem. I can't get any Explorer type program to load. Just gives me those errors. Any other ideas? Thanks for your help,

Roger
Reinstall Windows.

I should work for Microsoft! :D
This page may be helpful. It may not. Check it out.

Also did you try the SFC tool?
start > run > type SFC
in the box type Kernel32.dll
reinstalling windows

Hi,

I have reinstalled Windows twice already. Still acts up. By the weekend, if I don't resolve it, I think I will save everything important and format the drive. Bet that will get it! Hopefully! I also tried the SFC utility. No problems found. Anything else you can think of?

Thanks,

Roger
You said it doesn't act up in safe mode right?
safe mode

Yes, that is correct. You can access all software in Safe mode.

Roger
Ok, lets try this. Try running MSCONFIG and disableing all startup programs. Then restart the computer. It should ask to anyway. And see if you get the same problems.
startups

I tried that first thing. Nothing is running.

Roger
restore your registry from backups ages ago. If that doesn't fix it then a full reinstall is looming...:no:
Fixed!

Hi everyone. Thanks for everyone's input. Ad Aware is the winner. It found 241 pieces of advertising and spyware. One being Gator. I found a Microsoft bulletin that specified that versions of Gator from 2000 have a defect and will cause Invalid Page faults. So, if anyone else is experiencing page faults. Get rid of all the spyware first thing right off. Well, thanks again all. Glad I was able to fix without reinstalling everything.

Roger
Glad to help.
Re-installing over a previous doesn't really solve things, reformating is a desperate measure.
Kill all Spyware:guns::guns::ghost:
:D
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