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Discussion Starter · #1 ·
Well a couple days ago, I just got interent from a local internet supporter.
http://htc.net/endsl.htm
I got the ExpressNet Basic plan without a phone line. I think its called naked dsl. But anyways, i'm paying $50 dollars a month and i'm supposed to get up to 3 mbps. Instead I'm only getting 0.53 mbps according to speedtest.net. I know i'm not gonna get the full 3 mbps, but Jesus Christ, its way to slow for what i'm paying. Are there any solutions to this?Is my modem a piece of do-do or what? A solution woulde be very helpful.
 

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Hello there,

First, have you called your Provider and inform them your issue? I would definitely do this first if you have not done it yet.
Are there any other computers in your network that's having the issue as yours? Is your computer wired directly to the modem or the issue is on wireless side?

Please provide answers and I'll be happy to assist you.
 

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Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.


DSLReports

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.
 
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