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Internet not working and IPCONFIG shows nothing.

62K views 5 replies 4 participants last post by  Esoremada  
#1 ·
My internet isn't working and it doesn't say there is a network cable unplugged or anything.


When I enter "ipconfig" all it says is
------
C:\Documents and Settings\User>ipconfig

Windows IP Configuration
------
No info or data.


All the other computers on the network are working fine.
 
#2 ·
Go to Start/Run and type devmgmt.msc and hit enter. In the Device Manager, is there a yellow mark next to Network Adapters? If so, you will need to download the driver for your NIC/Network adapter from your computer manufacturers support web site, save it to a Flash drive and install it on this computer. If there is no yellow mark, then make sure your Ethernet cable is plugged in and is plugged into your Router/Modem and it is turned on. Try restarting Router/Modem and computer. Then go to the command prompt type ipconfig /release and hit enter. (It should say that there is no IP address to release or something like that.) then type ipconfig /flushdns and hit enter. Now type ipconfig /renew and hit enter. It should come up with a new IP address unless there is a problem with your router (it's not broadcasting DHCP) or is not connected or a problem with the Ethernet cable.
 
#4 ·
Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

  1. Under Network adapters, please tell me all the devices listed.
  2. Are there any devices under Network adapters that have a red x displayed?
  3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
 
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