[kareless]

my toshiba sallelite won't connect to the internet. My wireless internet connection is excellent, all my other computers are running. I have turned the computer/modem & router on and off and still no avail. I have used the windows network diagnostic, and it comes up with router/broadband modeum be preventing internet conncection, automacically get new ip setting for the newtork adapter wireless connection, reset the network adapter wirleess network connection. I have done all 3 and it still won't connect...Why I ask???

 

[jenae]

Hi, go to start, search and type:-

 Control Inetcpl.cpl,,4

(press enter) open "LAN settings" and make sure ALL boxes are unchecked. Restart computer.

 

[kareless]

it didn't work any more suggestions

 

[Old Rich]

and welcome to the Forum

I moved yaour post to the Networking Forum.

Lets take a peek at your network environment:

First:

Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.

Then:

Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7

Then: check your browser's settings, remove any proxy settings if foundhere's how.

Then:

with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL


Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.