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Hey. Have a big problem, my internet connection just turns off and doesnt work until I install xp again with a systemdisc. The connection quits almost everytime i restart my computer. I have noticed that my ip adress is gone, that i dont have one, when the connection quits. So what im basically doing now is that i have the computer on and if it quits or i have to restart the computer, then i must reinstall xp if i want my internet to keep working:sigh:.
Dont think that its any virus program blocking, because ive tried to uninstall everyone, and the internet didnt work anyway.
Anyone who can help me?
Thanks!
 

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have you tried resetting the mac address while the computer is on. or have you tried going here when you get a chance to connect.
 

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Hey
sorry im not that good with computers. how do u resset your mac adress?
Ive got the ip adress but how will it help me, tried to set i manually but it didnt work.
thank you
 

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when you are unable to connect anymore try these steps. if you're connected by dsl or cable, try unplugging the modem from the wall socket for a minute or two. then plug it back in. it will say acquiring network address and should connect. the whole ip thing is if the resetting the mac address don't work, you can type the ip address, subnet mask, and the other things manually.
 

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Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
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