[HyperGenBC]

Hi!
I got internet connection problem. When i start my computer,modem and router, my local area connection status is connected but i cant connect to internet. It will show error cant find server. I need wait a few hours like 1 - 5 to get access to internet. Any help to solve this problem? Thx for helping...

 

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.




On any problem computer, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

 

[HyperGenBC]

Hi! I dont know about computer very much... Maybe here what u need :

Modem : AZTECH
Router : D-Link (DI-524)
Connection : Dont know maybe network and wireless
Windows : Xp Pro Version 2002 Sp 2

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Advance Computer>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : UTAMA2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : advcomp

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : advcomp
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-13-D3-F6-80-6F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.143
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 202.188.0.133
192.168.0.1
Lease Obtained. . . . . . . . . . : Thursday, December 06, 2007 5:26:09
PM
Lease Expires . . . . . . . . . . : Friday, December 07, 2007 5:26:09 PM


C:\Documents and Settings\Advance Computer>

Other i dont know where to get the information... Thx for helping

 

[HyperGenBC]

Hi! I dont know about computer very much... Maybe here what u need :

Modem : AZTECH
Router : D-Link (DI-524)
Connection : Dont know maybe network and wireless
Windows : Xp Pro Version 2002 Sp 2

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Advance Computer>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : UTAMA2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : advcomp

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : advcomp
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-13-D3-F6-80-6F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.143
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 202.188.0.133
192.168.0.1
Lease Obtained. . . . . . . . . . : Thursday, December 06, 2007 5:26:09
PM
Lease Expires . . . . . . . . . . : Friday, December 07, 2007 5:26:09 PM


C:\Documents and Settings\Advance Computer>

Other i dont know where to get the information... Thx for helping

 

[johnwill]

Is this a wired or wireless connection to the router? Have you tried connecting directly to the modem when you can't connect through the router?

 

[HyperGenBC]

Can u show me how to do that ?

 

[johnwill]

Turn everything off.

Connect a cable directly from your computer to the broadband modem.
Turn on the modem, wait for a steady data light.
Boot the computer.

After the computer boots, let's see the IPCONFIG /ALL again.

 

[HyperGenBC]

Thx for reply I will try when my cyber cafe no people using internet.... I just tried to help my father to improve the cyber cafe anyway.. I dont know much about computer because I lazy and my age 14... If u has E-book or online tutor plz send to me abount computer and networking...

 

[HyperGenBC]

i have try it and i cant connect to internet... My internet browser say cant find server.. then I put my modem and router to the original set the wire/cable it also cant connect.. Sry for bad language..