[herself11]

HP G61 408C NOTEBOOK
WINDOWS 7

is not recognising my card reader from my camera to upload pics from camera to computer.
Its not the card itself, the card works in another computer
Also it was working with the usb cord from camera to laptop but that has stopped working now also.
Any ideas ??

 

[spunk.funk]

With either the card reader or the USB cable to the camera plugged in. go to Start/Search and type devmgmt.msc Right click the devmgmt icon in the search results and Run as Administrator. In the Elevated Device Manager, are there any devices with yellow flags or under Universal Serial Bus controllers is there an Unknown device? If so, right click it and Uninstall it. Now remove the USB cable/device from the computer end and restart the computer. When the computer comes back up, plug the USB cable into a different USB port and not through a Docking Station or Hub. You should get new hardware found.

 

[herself11]

Thank you that worked for the usb cable to the camera.
The memory card itself is still not showing up i looked for any unknown nothing showing for the card itself.

 

[herself11]

i see a yellow exclamation next to network adapters
microsoft 6 to 4
microsoft ISATAP
microsoft ISATAP #2
Qualacomm Atheros ar 9285 802.1lb/g/n WIFI ADAPTER
TEREDO TUNNELING PSEUDO-INTERFACE

I have no idea what any of those are but those have the yellow sign by them .

 

[spunk.funk]

Download the Chipset and Driver-Storage card reader and Driver-Network WiFi driver from the HP drivers site for your model

 

[herself11]

It still doesnt recognise the memory card i installed driver and rebooted .
A hardware problem maybe ?
Also when i tried to get the chipset driver it said my computer doesnt meet the requirements .

 

[spunk.funk]

Make sure you are choosing the right OS version of Windows 7 on the web page (ex) 64 bit or 32bit (x86) for your version on your computer. If you are not sure what version of OS, go to Start/Computer and right click C: drive/Properties.
Go back to the Device Manager, are there any other devices with yellow marks? If so, download them from the drivers page Software & Driver Downloads HP G61-110SA Notebook PC | HP® Support

 

[herself11]

I made sure it was 64 bit and no there are just the ones i mentioned in an earlier post
and the laptop is hp g61 408c not g61 110sa are the drivers different for different models ?
I am happy enough being able to get the pictures using the usb cable i just wonder why the card itself isnt being recognised by the laptop .

 

[spunk.funk]

Try this: Software & Driver Downloads HP G61-408CA Notebook PC | HP® Support

 

[herself11]

Tried that still not working.
Thankyou .

 

[spunk.funk]

Software & Driver Downloads HP G61-408CA Notebook PC | HP® Support

If you could tell us the state of the computer now after doing the updates, we will be able to help further.
In the Device Manager, are there any devices with yellow flags? If so, you have not loaded all the drivers from the download page in the quote.

 

[herself11]

microsoft 6 to 4
microsoft ISATAP
microsoft ISATAP #2
TEREDO TUNNELING PSEUDO-INTERFACE

all have yellow exclamation marks.
I tried 'driver identifier' before i contacted you...huge mistake i think i have drivers i dont even need now... will this affect anything if you install a driver you dont need ?
Also im afraid to uninstall the drivers with the yellow exclamation marks incase i mess up my laptop altogether :ermm:

 

[spunk.funk]

If you right click a device with a yellow mark in the Device Manager, and uninstall it it will come back when you reboot. There is no damage installing drivers that cannot be used they will just sit there. Always download drivers from the manufacturer and not from 3rd party utilities
Did you install the Network Adapter? Realtek 10/100 NIC Driver - HP G61-408CA Notebook PC | HP® Support
Also the Wifi driver under Driver - Network -
HP Pavilion dv6000 Entertainment Notebook PC series*-* HP Notebook PCs - ISATAP Adapter Error Display In Device Manager After Notebook Resumes From Standby Mode - c01866184 - HP Business Support Center
You can also download the Diagnostic and HP Support assistant
You can post to the HP Forum for better results: Teredo Tunneling Pseudo-Interface "This device cannot start"... - HP Support Forum - 79516