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Hi Guys

I'm having a problem that seems to happen to a few people but in my case it seems more severe and I haven't found any help thus far.

I started getting a message that read "The instruction at 0x00149D04 Referencing memory at 0x0019400. The Instruction memory could not be read". The numbers obviously change depending on the program, but it appears when ever i try to open ANYTHING. Any app seems to be blocked by this! I can only use windows explorer and even then it wont alow me to go into some of the control panel options (eg: internet options).

I've read, and suspect, that this is a badly installed tool bar option, and I think it was an Adobe Reader bar that asked to install itself. I've tried safe mode and the message persists.

Any Ideas? I'm running Windows XP Pro.

Thanks guys
 

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Hello Mr-kx, Welcome to TSF! :wave:

If you suspect that it is a corrupt Toolbar installed with Adobe® Reader, it is more than likely to be a Google™ or Yahoo™ Toolbar.
Go into the Control Panel Add/Remove section, and search for the offending toolbar, and uninstall it, by following the on-screen prompts.

Once that's done, please try this workaround (you will need your Windows® XP SP2 CD).

(In the event that you do not have a Windows® XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully). :grin:

Please post back with the result, or if there are any further queries/concerns.

Kind Regards,
 
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