[QueenzGurl]

Hello - my Yahoo instant messenger and my daughters AIM has been hacked. We have two different computers, but on the same line, not networked, just using the same modem. Mines is a wireless laptop and she uses the regular computer. Hers was hijacked a week ago and they cursed out one of her friends. Mines was hijacked today. In both cases they did not change our password.

Can someone tell me what exactly is going on here? How can this happen? And now what can be done to fix this?

FYI our IM have automatic log in, so we dont key in anything. Is someone using a spyware? Please help!

 

[TheBruce1]

Hello and welcome to TSF

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

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Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please start a new thread in our Virus/Trojan/Spyware forum along with the required logs

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.