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Discussion Starter · #1 ·
i installed adobe reader 8 and now everytime i put another cd in to install a program i get windows installer coming up installing adobe reader 8 again. the only way i can install anything is to go to the cd and hit explore and run the install file. how do i fix this? thanks
 

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TSF Team Emeritus , Microsoft Visiting Expert
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Hi nym11

See if this helps:

1) Uninstall Adobe 8 from Add/Remove Programs in the Control Panel.
2) Download and run CCleaner --- http://www.download.com/CCleaner/3000-2144_4-10315544.html --- use the Cleaning functions to clean up your temp files, and use the "Issues" functions to clean up trouble in the Registry. Run the "issues" function until it reports "no issues found".
3) Download and run the Windows Installer Cleanup Utility --- http://support.microsoft.com/kb/290301 --- if Adobe still appears in the list, use the utility to remove it. You can, if you wish, remove the Windows Installer itself, and then download a fresh copy from Windows Update.
4) Download a completely fresh copy of Adobe 8 directly from their site --- http://www.adobe.com/products/acrobat/readstep2.html . Disable any download manager software while downloading - these programs can cause data corruption (usually not enough to bother music or video download quality , but enough to spell disaster for executable files)

See if that does it
. . . Gary
 
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