Tech Support Forum banner
Cancel

Infected with some kind of malware Please help!!!

1180 Views 15 Replies 2 Participants Last post by  Ried, 
B
I'm usually pretty good with small issues like this, but after spending hours searching for help on this issue I can't even find any information on what is happening.... My roommate was using my computer the other day and after browsing different sites (he says he didn't download anything), he told me he turned the computer off. When I got home and turned it on, I noticed that cmd.exe pops up at during startup but does not display anything it just quickly appears then disappears. Then, every 10 seconds or so, what looks like a system message (displaying "Windows Internet Explorer" in the title bar) repeatedly pops up saying "Cannot find 'http:///'. Make sure the path or Internet address is correct.". The only way of preventing this message from annoyingly popping up is to not close it. I can't seem to find any services running that aren't supposed to be there and there is nothing listed under startup in msconfig that shouldn't be. I've ran several anti-spyware scans using the several programs I have access to as well as the virus scans I ran using Norton, never finding anything in those scans. Any help would be greatly appreciated as I am severely losing patience and cannot seem to find any resolutions for this matter....


Ran a scan with HijackThis and here is the log:
Logfile of HijackThis v1.99.1
Scan saved at 4:30:51 PM, on 1/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Stardock\Object Desktop\WindowFX\wfxload.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\bootskin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KIT3] C:\WINDOWS\system32\spool\hpprintspool.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [WindowFX] C:\Program Files\Stardock\Object Desktop\WindowFX\\wfxload.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Casino-on-Net - {3015DB92-158E-4b77-9020-85C8E311FBB5} - C:\PROGRA~1\CASINO~1\Casino.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PacificPoker - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156174425433
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156175028521
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll
O21 - SSODL: EnhancedDialog - {6D972050-A934-44D7-AC67-7C9E0B264220} - C:\Program Files\Stardock\Object Desktop\EnhancedDialog\enhdlginit.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe




Thanks for any help you can give me with this.....
See less See more
Save
Like
Status
Not open for further replies.
1 - 16 of 16 Posts
Ried
4
Hello bigred1030 and welcome to TSF,

Upload this file C:\WINDOWS\system32\spool\hpprintspool.exe to http://virusscan.jotti.org and report back what it found.

At the top of the window you should see "File to Upload & scan" and a blank box. Copy and paste the red text from above into the box. Then click "Submit".

When it is finished, please copy and paste the information listed under "Service" and "Scanner Results" here.

------------------------------------------------------

Please run this online scan to search for anything that may be lurking about. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

--------------------------------------------------------------------

Run a new scan with HijackThis and save the log.

--------------------------------------------------------------------

Please include the following in your next reply:

Jotti results
Panda results
New HijackThis log
See less See more
Save
Like
B
Ok, I ran the scans and here are the results...

Here are the results of the scans in the order I ran them.
First, the Jotti results:
--------------------------------------------------------------------------
Service
Service load:
0% 100%
File: hpprintspool.exe
Status:
INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5 5431b2bf235a672493dcb5cc7c8405c6
Packers detected:
-
Scanner results
Scan taken on 30 Jan 2007 21:57:06 (GMT)
AntiVir
Found nothing
ArcaVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found Generic2.YHH
BitDefender
Found nothing
ClamAV
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
F-Secure Anti-Virus
Found nothing
Fortinet
Found nothing
Kaspersky Anti-Virus
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
VirusBuster
Found nothing
VBA32
Found nothing
--------------------------------------------------------------------------
Second, the Panda results:

Incident Status Location

Virus:Rootkit/Goldun.NZ Disinfected Operating system
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][2].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Big Red\Desktop\SmartfraudFix\SmitfraudFix\Process.exe
Virus:Rootkit/Goldun.NZ Disinfected C:\My Music\DvdXsoft.PSP.Video.Converter.v1.00.WinAll.Regged-EiTheL.zip[DvdXsoft.PSP.Video.Converter.v1.00.WinAll.Regged-EiTheL.zip][install.exe]

Incident Status Location

Virus:Rootkit/Goldun.NZ Disinfected Operating system
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][2].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Big Red\Desktop\SmartfraudFix\SmitfraudFix\Process.exe
Virus:Rootkit/Goldun.NZ Disinfected C:\My Music\DvdXsoft.PSP.Video.Converter.v1.00.WinAll.Regged-EiTheL.zip[DvdXsoft.PSP.Video.Converter.v1.00.WinAll.Regged-EiTheL.zip][install.exe]
--------------------------------------------------------------------------
And, lastly, the new HijackThis results:
Logfile of HijackThis v1.99.1
Scan saved at 6:30:00 PM, on 1/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Stardock\Object Desktop\WindowFX\wfxload.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\bootskin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [WindowFX] C:\Program Files\Stardock\Object Desktop\WindowFX\\wfxload.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Casino-on-Net - {3015DB92-158E-4b77-9020-85C8E311FBB5} - C:\PROGRA~1\CASINO~1\Casino.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PacificPoker - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156174425433
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156175028521
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll
O21 - SSODL: EnhancedDialog - {6D972050-A934-44D7-AC67-7C9E0B264220} - C:\Program Files\Stardock\Object Desktop\EnhancedDialog\enhdlginit.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--------------------------------------------------------------------------
Thanks again for your assistance!!!
See less See more
Save
Like
Ried
You're welcome. :smile:

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

***************************************************

Download Combofix and save it to your desktop. Do not run it yet.

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

Download haxfix.exeand save it to your desktop.
  • Double click on haxfix.exe to install haxfix. (standard installation path is c:\program Files\haxfix)
  • Checkmark "Create a desktop icon"
  • Click "Next"
  • When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed
  • Click "Finish"
A red "dos window" (dos box) will open with options:

1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix

  • Select option 1. Make logfile by typing 1 and then pressing "Enter"
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt > (c:\haxfix.txt)
  • Copy the contents of that logfile and paste it into this thread.
-----------------------------------------------------

Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

Post the ComboFix.txt in your next reply along with the haxfix.txt
See less See more
Save
Like
B
I ran both programs this afternoon.
Here are the logs from the scans:

-haxlog.txt-
HAXFIX logfile - by Marckie

version 4.37
Wed 01/31/2007 16:11:09.42

--- Checking for Haxdoor ---

checking for a3d files
a3d files not found

checking for matching notify keys
no matching notify keys found

checking for matching services
matching services found
CmBatt

checking for matching safeboot services
no matching safeboot services found

checking for other Haxdoor-files
no other Haxdoor-files found


--- Checking for Goldun ---


checking for SSODL keys
no ssodl keys found

checking for notify keys
no notify keys found

checking for services
no services found

checking for other Goldun-files
no other Goldun-files found

checking iexplore.exe
iexplore.exe is not infected


Finished!
--------------------------------------------------------------------------

-ComboFix.txt-
"Big Red" - 07-01-31 16:13:54 Service Pack 2
ComboFix 07.01.31 - Running from: "C:\Documents and Settings\Big Red\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-12-31 to 2007-01-31 ))))))))))))))))))))))))))))))))))


2007-01-31 16:10 90,112 --a------ C:\WINDOWS\system32\RegDACL.exe
2007-01-31 16:10 8,234 --a------ C:\clean.bat
2007-01-31 16:10 53,248 --a------ C:\WINDOWS\system32\process.exe
2007-01-31 16:10 40,960 --a------ C:\WINDOWS\system32\swsc.exe
2007-01-31 16:10 4,096 --a------ C:\WINDOWS\system32\reboot.exe
2007-01-31 16:10 38,400 --a------ C:\WINDOWS\system32\moveex.exe
2007-01-30 17:08 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-01-29 16:27 <DIR> d-------- C:\HJT
2007-01-29 15:37 <DIR> d-------- C:\DOCUME~1\BIGRED~1\Application Data\DivX
2007-01-28 11:00 <DIR> d-------- C:\Program Files\pspvideo9
2007-01-28 11:00 <DIR> d-------- C:\Program Files\AviSynth 2.5
2007-01-28 00:26 <DIR> d-------- C:\DOCUME~1\BIGRED~1\Application Data\uTorrent
2007-01-28 00:25 <DIR> d-------- C:\Program Files\uTorrent
2007-01-27 21:36 <DIR> d-------- C:\Program Files\dvdXsoft
2007-01-27 12:09 <DIR> d-------- C:\Program Files\iTunes
2007-01-27 12:09 <DIR> d-------- C:\Program Files\iPod
2007-01-27 12:05 <DIR> d-------- C:\Program Files\Apple Software Update
2007-01-25 20:19 524,288 --a------ C:\WINDOWS\system32\DivXsm.exe
2007-01-25 20:19 3,596,288 --a------ C:\WINDOWS\system32\qt-dx331.dll
2007-01-25 20:18 200,704 --a------ C:\WINDOWS\system32\ssldivx.dll
2007-01-25 20:18 1,044,480 --a------ C:\WINDOWS\system32\libdivx.dll
2007-01-25 20:13 823,296 --a------ C:\WINDOWS\system32\divx_xx0c.dll
2007-01-25 20:13 823,296 --a------ C:\WINDOWS\system32\divx_xx07.dll
2007-01-25 20:13 802,816 --a------ C:\WINDOWS\system32\divx_xx11.dll
2007-01-25 20:13 738,906 --a------ C:\WINDOWS\system32\DivX.dll
2007-01-25 20:13 73,728 --a------ C:\WINDOWS\system32\dpl100.dll
2007-01-25 20:13 593,920 --a------ C:\WINDOWS\system32\dpuGUI11.dll
2007-01-25 20:13 57,344 --a------ C:\WINDOWS\system32\dpv11.dll
2007-01-25 20:13 53,248 --a------ C:\WINDOWS\system32\dpuGUI10.dll
2007-01-25 20:13 344,064 --a------ C:\WINDOWS\system32\dpus11.dll
2007-01-25 20:13 294,912 --a------ C:\WINDOWS\system32\dpu11.dll
2007-01-25 20:13 294,912 --a------ C:\WINDOWS\system32\dpu10.dll
2007-01-25 20:13 196,608 --a------ C:\WINDOWS\system32\dtu100.dll
2007-01-14 16:23 <DIR> d-------- C:\Program Files\Security Task Manager
2007-01-14 16:23 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\Application Data\SecTaskMan
2007-01-13 21:33 <DIR> d-------- C:\WINDOWS\ie7updates


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-01-31 16:07 -------- d-------- C:\Program Files\mozilla firefox
2007-01-30 17:52 -------- d-------- C:\Program Files\windows defender
2007-01-30 17:51 -------- d-------- C:\Program Files\uphclean
2007-01-30 17:44 -------- d-------- C:\Program Files\quicktime
2007-01-30 17:42 -------- d-------- C:\Program Files\norton antivirus
2007-01-30 17:42 -------- d-------- C:\Program Files\microsoft virtual pc
2007-01-30 17:40 -------- d-------- C:\Program Files\messenger
2007-01-30 17:37 -------- d-------- C:\Program Files\cursorxp
2007-01-30 17:37 -------- d-------- C:\Program Files\Common Files\symantec shared
2007-01-30 17:37 -------- d-------- C:\Program Files\Common Files\stardock
2007-01-29 15:33 -------- d-------- C:\Program Files\divx
2007-01-25 20:19 36624 --------- C:\WINDOWS\system32\drivers\PxHelp20.sys
2007-01-25 20:19 129784 --------- C:\WINDOWS\system32\pxafs.dll
2007-01-25 20:19 118520 --------- C:\WINDOWS\system32\pxinsi64.exe
2007-01-25 20:19 116472 --------- C:\WINDOWS\system32\pxcpyi64.exe
2007-01-15 12:31 -------- d-------- C:\Program Files\sysmetrix
2007-01-03 23:11 163712 --a------ C:\WINDOWS\system32\drivers\vidstub.sys
2007-01-03 23:09 7840256 --a------ C:\WINDOWS\system32\logonuix.exe
2006-12-25 21:36 -------- d-------- C:\Program Files\mirc
2006-12-22 18:18 -------- d-------- C:\Program Files\Common Files\adobe
2006-12-22 18:07 -------- d-------- C:\DOCUME~1\BIGRED~1\Application Data\adobeum
2006-12-12 11:24 12288 --a------ C:\WINDOWS\system32\divxwmpexttype.dll
2006-12-12 11:24 118784 --a------ C:\WINDOWS\system32\divxcodecupdatechecker.exe
2006-12-07 14:30 3270 --a------ C:\WINDOWS\system32\tmp.reg
2006-12-07 11:47 -------- d-------- C:\Program Files\grisoft
2006-12-06 20:06 -------- d-------- C:\Program Files\windows media connect 2
2006-12-06 14:55 -------- d-------- C:\Program Files\winamp
2006-12-03 15:09 -------- d-------- C:\Program Files\stardock
2006-12-03 12:27 -------- d-------- C:\Program Files\wincustomize
2006-12-02 00:50 -------- d-------- C:\Program Files\themexp
2006-11-08 00:06 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"CursorXP"="C:\\Program Files\\CursorXP\\CursorXP.exe"
"WindowFX"="C:\\Program Files\\Stardock\\Object Desktop\\WindowFX\\\\wfxload.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"CARPService"="carpserv.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe"
"Display Settings"="C:\\Program Files\\HPQ\\Notebook Utilities\\hptasks.exe /s"
"QT4HPOT"="C:\\Program Files\\HPQ\\One-Touch\\OneTouch.EXE"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"NeroCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"BootSkin Startup Jobs"="\"C:\\Program Files\\Stardock\\WinCustomize\\BootSkin\\bootskin.exe\" /StartupJobs"
"LogonStudio"="\"C:\\Program Files\\WinCustomize\\LogonStudio\\logonstudio.exe\" /RANDOM"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Adobe Reader Speed Launch.lnk"
"backup"="C:\\WINDOWS\\pss\\Adobe Reader Speed Launch.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Adobe\\ACROBA~2.0\\Reader\\READER~1.EXE "
"item"="Adobe Reader Speed Launch"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="InCD"
"hkey"="HKLM"
"command"="C:\\Program Files\\Ahead\\InCD\\InCD.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iTunesHelper"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhilipsDM]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DeviceManager"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Philips\\Philips Device Manager\\Bin\\DeviceManager.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhilipsLime]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="LimeAlive"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Philips\\Philips Lime Service\\bin\\LimeAlive.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="qttask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioEngineUtility]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="EngUtil"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\Roxio Shared\\System\\EngUtil.exe\""
"inimapping"="0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"appinit_dlls"="wbsys.dll"


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"="Microsoft AntiMalware ShellExecuteHook"
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"0aMCPClient"="{F5DF91F9-15E9-416B-A7C3-7519B11ECBFC}"
"UPnPMonitor"="{e57ce738-33e8-4c51-8354-bb4de9d215d1}"
"WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
"IconPackager Repair"="{1799460C-0BC8-4865-B9DF-4A36CD703FF0}"
"EnhancedDialog"="{6D972050-A934-44D7-AC67-7C9E0B264220}"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="\"C:\\PROGRA~1\\COMMON~1\\MICROS~1\\DW\\dwtrig20.exe\" -t"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="\"C:\\PROGRA~1\\COMMON~1\\MICROS~1\\DW\\dwtrig20.exe\" -t"

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WBSrv

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0



Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\MP Scheduled Scan.job
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Big Red.job
C:\WINDOWS\tasks\Symantec NetDetect.job

Completion time: 07-01-31 16:16:55
--------------------------------------------------------------------------
See less See more
Save
Like
Ried
Hi,

What happened to this entry that was in your previous HijackThis scan--did you disable it--are you still getting the "Cannot find 'http:///'. ?

O4 - HKLM\..\Run: [KIT3] C:\WINDOWS\system32\spool\hpprintspool.exe
Save
Like
B
No I didn't disable anything... I just ran the scans that you asked me to. After running the last round of scans, I did notice that the cmd.exe window that kept popping up at startup no longer appeared. Also, the 'Cannot find http:///' message hasn't returned either. Should I run HJT once more and post the log?
Save
Like
Ried
Please do. :sayyes:

I'd also like for you to look and see if that file is on your system:

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.

--------------------------------------------------------------------

Using 'My Computer', navigate the following path and see if that file is there:

C:\WINDOWS\system32\spool\hpprintspool.exe
See less See more
Save
Like
B
Ok, I looked in the spool folder and didn't see hpprintspool.exe... There is a batch file named cmd.exe in that folder as well as a file named fdata.wup. Could the batch file be the same cmd.exe that kept popping up then disappearing at startup?

Anyways, here is the latest HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 2:22:49 PM, on 2/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Stardock\Object Desktop\WindowFX\wfxload.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\bootskin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [WindowFX] C:\Program Files\Stardock\Object Desktop\WindowFX\\wfxload.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Casino-on-Net - {3015DB92-158E-4b77-9020-85C8E311FBB5} - C:\PROGRA~1\CASINO~1\Casino.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PacificPoker - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156174425433
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156175028521
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll
O21 - SSODL: EnhancedDialog - {6D972050-A934-44D7-AC67-7C9E0B264220} - C:\Program Files\Stardock\Object Desktop\EnhancedDialog\enhdlginit.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--------------------------------------------------------------------------
See less See more
Save
Like
Ried
Hi,

I was able to determine that hpprintspool.exe most certainly was not legit--regardless of the the jotti results reported. It seemed to have disappeared after Panda disinfected this file:

C:\My Music\DvdXsoft.PSP.Video.Converter.v1.00.WinAll.Regged-EiTheL.zip[DvdXsoft.PSP.Video.Converter.v1.00.WinAll.Regged-EiTheL.zip][install.exe]

The other files you listed in the spool folder appear legit--possibly belonging to an Ipswitch utility. I'd like to use a different online scanner this time around, as well as another tool--just for thoroughness sake.

Before I have you perform another online scan, your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. I didn't have you do this earlier due to the possible Haxdoor infection on your system as well as the symptoms you were experiencing. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windowsi586-p.exe to install the newest version.
----------------------------------------------------------

Next, please perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
        [*]Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
----------------------------------------------------------

Please download SREng.

**You may receive a message "The bandwidth limit for this site has been exceeded", please keep trying--eventually you'll get through.

1. Extract it to Desktop & double click SREng.exe to run it

2. Select 'Smart Scan' & tick "Verify Digital Signatures"

3. Click on the [Scan] button

4. When finished, click on the [Save Reports] button & save the log to Desktop

5. Attach the log in your next reply. Dont post it.

You may have to rename SREngLOG.log to SREngLOG.txt to upload it.
See less See more
Save
Like
B
I removed the previous version of Java (there was only 1 in add/remove) and installed JRE 6, then ran the scans you asked me to.

Here is the report from the Kaspersky scan:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, February 03, 2007 3:01:06 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 3/02/2007
Kaspersky Anti-Virus database records: 264578
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 64201
Number of viruses found: 18
Number of infected objects: 41 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:21:45

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-12062006-184344.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SecTaskMan\CMD.EXE.q_E6D5A00_q Infected: Rootkit.Win32.Agent.dj skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\Big Red\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Big Red\Desktop\SmartfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Big Red\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Big Red\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Big Red\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{CC6672D3-3D53-44D7-BB31-AA2832A1046D} Object is locked skipped
C:\Documents and Settings\Big Red\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Big Red\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Big Red\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Big Red\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Big Red\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.62 skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E604728.htm Infected: Constructor.Perl.Msdds.b skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E701916.wmf Infected: Trojan-Downloader.Win32.Agent.acd skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E7A170B.zip/BlackBox.class Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E7A170B.zip/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E7A170B.zip/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E7A170B.zip ZIP: infected - 3 skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E7A170B.zip CryptFF: infected - 3 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP354\A0016821.exe/WISE0017.BIN Infected: not-a-virus:AdWare.Win32.NewDotNet skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP354\A0016821.exe/WISE0019.BIN Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP354\A0016821.exe/WISE0024.BIN Infected: not-a-virus:AdWare.Win32.Relevant.a skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP354\A0016821.exe WiseSFX: infected - 3 skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP354\A0016821.exe WiseSFX Dropper: infected - 3 skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0017995.dll Infected: Trojan-Downloader.Win32.Zlob.bdz skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0017996.exe Infected: Trojan-Downloader.Win32.Zlob.bej skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0017997.exe Infected: Trojan-Downloader.Win32.Zlob.bdz skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018009.dll Infected: Trojan-Downloader.Win32.Zlob.bdz skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018010.exe Infected: Trojan-Downloader.Win32.Zlob.bdz skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018011.exe Infected: Trojan-Downloader.Win32.Zlob.bej skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018022.dll Infected: not-virus:Hoax.Win32.Renos.ap skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018024.dll Infected: Trojan-Downloader.Win32.Zlob.bdi skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018025.exe Infected: Trojan-Downloader.Win32.Zlob.bdl skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018026.dll Infected: Trojan-Downloader.Win32.Zlob.bdz skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018027.exe Infected: Trojan-Downloader.Win32.Zlob.bdz skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018028.exe Infected: Trojan-Downloader.Win32.Zlob.bdy skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018031.exe Infected: Trojan-Downloader.Win32.Zlob.bej skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018033.exe Infected: not-virus:Hoax.Win32.Renos.fh skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP394\A0018036.exe Infected: not-a-virus:FraudTool.Win32.VirusBurst.c skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024260.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024308.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024325.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024471.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024485.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024496.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024502.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024513.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024535.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024540.exe Infected: Rootkit.Win32.Agent.dj skipped
C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP417\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\spool\CMD.EXE Infected: Rootkit.Win32.Agent.dj skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
--------------------------------------------------------------------------
I also attached the report from the sreng scan like you asked...
I changed the extension of the log to a .txt file like you said, but I'm not sure if the attachment worked. If it's not there, let me know and I'll try again.
See less See more
Save
Like
Ried
Hiya...no, the attachment is not there.

Click the Manage Attacments button then 'browse' to the location of the SREng.txt.

Click 'Upload'.
Save
Like
B
Ok let's try this again... I think it worked this time.

Attachments

Save
Like
Ried
4
Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

***************************************************

Delete your current version of SmitfraudFix so we're sure you have the latest version.

Please download SmitfraudFix (by S!Ri) to your Desktop. Do not run it yet.

--------------------------------------------------------------------

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------------------

Double-click on SmitfraudFix.exe to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot into Normal Windows.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

----------------------------------------------------

Next go to Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:
· "Security Info"
· "Warning Message"
· "Security Desktop"
· "Warning Homepage"
· "Desktop Uninstall"

Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK.

----------------------------------------------------

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

----------------------------------------------------

Close ALL open Windows / Programs / Folders. Run AVG Anti-Spyware with it's updated definitions: IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, **Please ensure it is set to Quarantine then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).
**AVG Anti-Spyware is compatible with most AV and anti-spyware products, and the free version will continue to be useful as a second anti-malware scanner.

----------------------------------------------------

Reboot into Normal Mode.

----------------------------------------------------

Double-click on SmitfraudFix.exe to start the tool.
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

----------------------------------------------------

Please run this online scan to search for any other files that may be lurking. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------------------

Then post the following logs in your next reply...

c:\rapport.txt
AVG A/S log
Panda log
Hijackthis log
See less See more
Save
Like
B
Sorry it took me so long to respond, I've been out of town. Here are the resulting logs from the scans you asked me to run.
First, rapport.txt:
SmitFraudFix v2.128

Scan done at 19:46:08.65, Sun 02/18/2007
Run from C:\Documents and Settings\Big Red\Desktop\SmartfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

--------------------------------------------------------------------------
Second, the AVG log:
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:05:45 PM 2/18/2007

+ Scan result:



C:\System Volume Information\_restore{84E64381-E4AB-42DD-8F5A-E32E7ADE1BA3}\RP413\A0024265.exe -> Not-A-Virus.VirTool.Win32.AvSpoffer.a : Cleaned with backup (quarantined).


::Report end

--------------------------------------------------------------------------
Next, the Panda log:

Incident Status Location

Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Big Red\Cookies\[email protected][1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Big Red\Desktop\SmartfraudFix\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Program Files\HaxFix\Process.exe
--------------------------------------------------------------------------
And, finally, the Hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 2:42:20 PM, on 2/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Stardock\Object Desktop\WindowFX\wfxload.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\bootskin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] ; "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] ; "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [InCD] ; C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PhilipsDM] ; "C:\Program Files\Philips\Philips Device Manager\Bin\DeviceManager.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] ; "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [WindowFX] C:\Program Files\Stardock\Object Desktop\WindowFX\\wfxload.exe
O4 - HKCU\..\Run: [PhilipsLime] ; "C:\Program Files\Philips\Philips Lime Service\bin\LimeAlive.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Casino-on-Net - {3015DB92-158E-4b77-9020-85C8E311FBB5} - C:\PROGRA~1\CASINO~1\Casino.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PacificPoker - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156174425433
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156175028521
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll
O21 - SSODL: EnhancedDialog - {6D972050-A934-44D7-AC67-7C9E0B264220} - C:\Program Files\Stardock\Object Desktop\EnhancedDialog\enhdlginit.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--------------------------------------------------------------------------
See less See more
Save
Like
Ried
You've run the outdated version of SmitfraudFix--please delete the version that you already had on your system and follow my previous instructions for downloading the newest version.

Boot into Safe Mode and repeat my previous fix--posting new logs here please. :smile:
Save
Like
1 - 16 of 16 Posts
Status
Not open for further replies.
Tech Support Forum
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!
Full Forum Listing
Explore Our Forums
Windows XP Support Windows 7 , Windows Vista Support Motherboards, Bios|UEFI & CPU Networking Support Laptop Support

Top Contributors this Month

View All
spunk.funk
SpywareDr
Gary R
Recommended Communities
Community avatar for SkyscraperCity
SkyscraperCity
1M+ members
Community avatar for AVS Forum
AVS Forum
1M+ members
Community avatar for Climbing
Climbing
NEW!
30+ members
Top