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Hello,

I know my computer is infected because it keeps trying to open porn sites. Also if you click on the windows update website from the windows box that has the turn off and on feature you go to a pron site not the update site. I also can no longer go to the windows update website and update my software, it says I have a problem. If I try and use the services.mcs and turn on the automatic updates it returns to disabled.

I have Comcast McAfee version 8 Internet software package installed and I am running Windows XP Pro SP3

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:37:39 PM, on 6/8/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
D:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
d:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
d:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
D:\Program Files\McAfee\MPF\MPFSrv.exe
D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
D:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\HPZipm12.exe
D:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
D:\WINDOWS\system32\SearchIndexer.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
D:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
d:\PROGRA~1\mcafee.com\agent\mcagent.exe
D:\WINDOWS\system32\wscntfy.exe
D:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
D:\Program Files\Pure Networks\Network Magic\nmapp.exe
D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
D:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
D:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
D:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
D:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
D:\Program Files\Portrait Displays\HP My Display\DTHtml.exe
D:\WINDOWS\system32\hphmon04.exe
D:\Program Files\Norton Password Manager\AcctMgr.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Portrait Displays\Pivot Software\floater.exe
D:\WINDOWS\RTHDCPL.EXE
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\HPHipm11.exe
D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
D:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
D:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
D:\Program Files\Windows Desktop Search\WindowsSearch.exe
D:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
D:\WINDOWS\system32\rundll32.exe
D:\WINDOWS\explorer.exe
D:\WINDOWS\system32\SearchProtocolHost.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tallahassee.craigslist.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nmctxth] "D:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "D:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Seagull Drivers] ssdal_nc.exe startup
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [ToolBoxFX] "D:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:eek:n /alerts:eek:n /notifications:eek:n /systrayIcon:eek:n /fl:eek:n /fr:eek:n /appData:eek:n
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] D:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKLM\..\Run: [NBKeyScan] "D:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [MBkLogOnHook] D:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [PivotSoftware] "D:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT HPW] D:\Program Files\Portrait Displays\HP My Display\DTHtml.exe -startup_folder
O4 - HKLM\..\Run: [HPHmon04] D:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [mcagent_exe] D:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD04] "D:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [BM3322235d] Rundll32.exe "D:\WINDOWS\system32\qfflofkb.dll",s
O4 - HKLM\..\Run: [9409b18c] rundll32.exe "D:\WINDOWS\system32\csqmkbbb.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIDIA nTune] "D:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [swg] D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] D:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-21-1390067357-1275210071-725345543-1005\..\RunOnce: [NeroHomeFirstStart] "D:\Program Files\Common Files\Nero\Lib\NMFirstStart.exe" (User 'QBDataServiceUser18')
O4 - Global Startup: Windows Desktop Search.lnk = D:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1211419028937
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - D:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - D:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - D:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - d:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - D:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - d:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - D:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - D:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - D:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - D:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - D:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - D:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - D:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: QBCFMonitorService - Intuit - D:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - D:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - D:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 13805 bytes

Thanks in advance,
Jeff
 

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Hi, welcome to tsf!

Please visit this webpage for download links, and instructions for running combofixl:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  2. Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.
 
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