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Discussion Starter #1
Help!!! I was using word 2000 today and all of a sudden it did an illegal operation. Now when ever I open up word 2000 or works it gives me the same message. This is what is gives me under details.

WINWORD caused a general protection fault
in module HPFWIN20.DLL at 0016:0000875e.
Registers:
EAX=000047d7 CS=4807 EIP=0000875e EFLGS=00000246
EBX=00000000 SS=516f ESP=0000892e EBP=00008930
ECX=00004657 DS=47d7 ESI=00000000 FS=0000
EDX=0000ffff ES=0000 EDI=00008b30 GS=0000
Bytes at CS:EIP:
66 26 ff 77 62 66 ff 76 0a 9a 70 33 07 48 1f c9
Stack dump:
897047cf 473fd761 00000000 516f8944 000047cf 00000000 00000000 00000000 0000e5da 74440000 7451896c 000046c7 00000000 00000000 00000000 fcdc0000

Can anyone give me a clue on what to do. All of my business files are in there.
Thanks a Million.
 

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Search for and delete normal.dot....

Check for or reinstall your printer drivers...or try a diffrent one
 

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Discussion Starter #3
It works

Thanks a lot it worked. I just realized I posted this question in the wrong area here sorry.
Thanks again.
 
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