Tech Support banner

Status
Not open for further replies.
1 - 10 of 10 Posts

·
Registered
Joined
·
28 Posts
Discussion Starter #1
Hi
Respected All

I m attaching the one one zip with .rar extention that contain the picture of error message which i got some time on my desktop and i cant get the eroor so please let me know the error type ,why it comes and how to solve this eroor.
 

·
TSF Emeritus
Joined
·
15,079 Posts
Please do this:

Open IE and go to Tools => Internet Options => Advanced and uncheck "Enable third-party browser extensions" (requires restart). Try opening links after you rebooted and let us know if you still have a problem.

Do you still get the error?
 

·
Registered
Joined
·
28 Posts
Discussion Starter #5
Thanku for solution but i would like to know that what is exact error type and why it comes. What is the basic funda for this. Please sir let me explain.
 

·
TSF Emeritus
Joined
·
15,079 Posts
Did what I said work?

I would like to know why you are getting this error aswell. I am trying to narrow it down I asked you to do the above because if it works, it is most likely a problem with an add-on. If not we need to try other things.
 

·
Registered
Joined
·
28 Posts
Discussion Starter #7
Repected Sir

I did what u say and it works fine after that. but i would like get knowledge about this error.

1.Error Basic
2.Why this error is occured
3.Prevention steps for this error.

Thanks Again
 

·
TSF Emeritus
Joined
·
15,079 Posts
The error hasn't been found yet. The only thing I know so far is it a problem with an add-on.

Please do this:


Produce a list of IE add ons


  • Click Here to download StartUplist. Save it to your desktop.
  • Extract the files.
  • You should now have StartupList.exe double click on it.
  • Wait until it is complete.
  • Right click on Browser Helper Objects (BHO), click on Save Node and all sub nodes as.. then when the save box appears type in BHO.txt and click Save.
  • Now right click on ActiveX Objects, click on Save Node and all sub nodes as.. then when the save box appears type in ActiveX Objects.txt and click Save.
  • Then right click on Internet Explore toolbar, click on Save Node and all sub nodes as.. then when the save box appears type in IE toolbars.txt and click Save.
  • Last one, right click on Internet Explore buttons/tools, click on Save Node and all sub nodes as.. then when the save box appears type in IE buttons.txt and click Save.
Open up the folder where Startuplist.exe is stored and locate thes files, please post them in your next reply:
  • BHO.txt
  • ActiveX Objects.txt
  • IE toolbars.txt
  • IE buttons.txt
 

·
Registered
Joined
·
1 Posts
[*]BHO.txt- StartupList 2.02 partial report
Root node was 'Browser Helper Objects (4)'
Full path to root node: This Computer\Browser Helper Objects (4)

(no name) = {02478D38-C3F9-4efb-9B51-7695ECA05670} =
Adobe PDF Reader Link Helper = {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} = C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
Ipswitch.WsftpBrowserHelper = {601ED020-FB6C-11D3-87D8-0050DA59922B} = C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
Yahoo! IE Services Button = {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} = C:\Program Files\Yahoo!\Common\yiesrvc.dll


[*]ActiveX Objects.txt-
The error hasn't been found yet. The only thing I know so far is it a problem with an add-on.

Please do this:


Produce a list of IE add ons


  • Click Here to download StartUplist. Save it to your desktop.
  • Extract the files.
  • You should now have StartupList.exe double click on it.
  • Wait until it is complete.
  • Right click on Browser Helper Objects (BHO), click on Save Node and all sub nodes as.. then when the save box appears type in BHO.txt and click Save.
  • Now right click on ActiveX Objects, click on Save Node and all sub nodes as.. then when the save box appears type in ActiveX Objects.txt and click Save.
  • Then right click on Internet Explore toolbar, click on Save Node and all sub nodes as.. then when the save box appears type in IE toolbars.txt and click Save.
  • Last one, right click on Internet Explore buttons/tools, click on Save Node and all sub nodes as.. then when the save box appears type in IE buttons.txt and click Save.
Open up the folder where Startuplist.exe is stored and locate thes files, please post them in your next reply:
  • IE toolbars.txt-StartupList 2.02 partial report
    Root node was 'Internet Explorer toolbars'
    Full path to root node: This Computer\Internet Explorer toolbars

    * This user *
    - ShellBrowser (1)
    &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll

    - WebBrowser (6)
    &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll
    &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - C:\WINDOWS\system32\SHELL32.dll
    (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - (no file)
    (no name) - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - (no file)
    (no name) - {4724C5D8-DFA7-417A-A2F5-1EABFEE9B4AC} - (no file)





  • IE buttons.txt- StartupList 2.02 partial report
    Root node was 'Internet Explorer buttons/tools (4)'
    Full path to root node: This Computer\Internet Explorer buttons/tools (4)

    Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    Research - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
 

·
Registered
Joined
·
78 Posts
He is correct, the source is normally an add-on. Yahoo, AOL, or Google toolbars, etc. are notorious for IE issues.
 
1 - 10 of 10 Posts
Status
Not open for further replies.
Top