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Discussion Starter #1
hopefully someone can help me here, i keep getting an error and it makes my internet page restart to my home page all the time, it was hard for me to even get here to type this. i sent the error report and microsoft said they didn't know what was causing this error. i checked the properties of the error and wrote down iexplore.exe and kernel32.dll
can any one help me?
 

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TSF Team Emeritus, Security Team
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Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.
 
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