Hello everyone, im new to this site so i will appreciate any help and return it if ever i can. I think Spyware crashed my system (XP SP2) it was acting slow and as soon as I went to install Trend Micro anti spyware it literally shut me down. Now I dont know if spyware is that smart but anyway my desktop is worthless right now. It freezez before safe mode starts and I cant accomplish anything else. All I want is to retrive my files and pictures off of the drive then i will have no problem reloading win xp. I tried a USB to IDE cable but I cant access any of my files it tells me access denied. Any suggestions please let me know., Thank you
I think spyware crashed my system
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Do you get the Access Denied error for all files, or only things inside of your Desktop or Documents and Settings folder? You may want to see if this helps: http://support.microsoft.com/kb/308421
Otherwise you could download "The Ultimate Boot CD" and follow these instructions to burn the CD. Note that you will need any OEM or RETAIL XP Home or Pro CD with SP1 or SP2 to burn the cd. You can boot from the CD and then copy the files to a USB drive.
An alternative boot cd would be a Linux Live CD if you only have recovery CDs.
Let me know if you get any errors when trying to copy the files to a USB drive. There may be a tiny, tiny chance that the virus altered your hard drive permissions.
Hope it helps,
BMR777
Otherwise you could download "The Ultimate Boot CD" and follow these instructions to burn the CD. Note that you will need any OEM or RETAIL XP Home or Pro CD with SP1 or SP2 to burn the cd. You can boot from the CD and then copy the files to a USB drive.
An alternative boot cd would be a Linux Live CD if you only have recovery CDs.
Let me know if you get any errors when trying to copy the files to a USB drive. There may be a tiny, tiny chance that the virus altered your hard drive permissions.
Hope it helps,
BMR777
Dude, your awsome. I went first with the advise from the microsoft link and started my laptop in safe mode, then all I had to do was to change the permissions on the folder and I was right in. I was able to retrive all of my photos and documents and I hope I have learned all the proper steps to back these things up. I now have an External HD that all my information will be backed up on. You have my deapest gratitude and thanks. It says a lot about the people of this country when you can recieve help from a complete stranger who owes you absolutly nothing and yet is willing to give you moments of their time. If only we could get our govenment to function this way. 
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