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Discussion Starter · #1 ·
Please help me to clean up this mess.
I used HijackThis Analyzer program to fix up the log.
Thank you.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 12:22:40 AM, on 9/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\winlog.exe
C:\Program Files\winsupdater\winsupdater.exe
C:\WINDOWS\system32\fsejt\rjibd.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\Program Files\Bonjour\mDNSResponder.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SpyBot\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: LinkTracker Class - {8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22} - C:\WINDOWS\system32\qlink32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Internet Explorer Web Content Catcher - {FFF4E223-7019-4ce7-BE03-D7D3C8CCE884} - C:\Program Files\DNS\Catcher.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [DVD43] C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe /hidden
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [] winlog.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [winsupdater] C:\Program Files\winsupdater\winsupdater.exe /auto
O4 - HKLM\..\Run: [rjibd] C:\WINDOWS\system32\fsejt\rjibd.exe
O4 - HKLM\..\RunServices: [] winlog.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-58-12-0000137.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: RemindMe.lnk = C:\Program Files\RemindMe\RemindMe.exE
O4 - Startup: weather.lnk = C:\Program Files\Free Weather\weather.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1114248105046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE


End of KRC HijackThis Analyzer Log.
====================================================================
 

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TSF Security Team, Emeritus
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Discussion Starter · #3 ·
I need help #2

Before I posted 1st log file yesterday I did everything wrong. I red rules on your website. This time I got the log file with closed Explorer. Also I got the list of threads. Here is the log file from Spy sweeper:

Spy Sweeper will provide you with detailed information about the operations being performed in this area.
Spy News is provided to help you get the most out of Spy Sweeper by providing you with real-time information such as usability tips and news regarding the latest threats.
Spy Installation Shield: found: Adware: maxifiles, version 1.0.0.0 -- Execution Denied
Spy Installation Shield: found: Adware: maxifiles, version 1.0.0.0 -- Execution Denied
Processing Startup Alerts
Removed Startup entry: rjibd
Removed Startup entry: DNS
Removed Startup entry: SurfAccuracy
Removed Startup entry: Power Scan
Removed Startup entry: services32
Processing Startup Alerts
Removed Startup entry: rjibd
Processing Startup Alerts
Removed Startup entry: rjibd

To ensure proper removal of spyware, adware and other unwanted items, be sure to close any programs that are open.
Your Sweep Options indicate the following will be swept:
Drives: C: D: E:
Also sweeping: Memory, Cookies, Registry, Do Not Sweep System Restore Folder
Trojan Horse found: lzio
Adware found: surf accuracy
Adware found: quicklink search toolbar
Adware found: maxifiles
Adware found: cws-aboutblank
Adware found: ist software
Adware found: linkmaker
Adware found: powerscan
Adware found: ist yoursitebar
Spy Cookie found: aptimus cookie
Spy Cookie found: reliablestats cookie
Spy Cookie found: www.maxifiles cookie
Adware found: ist istbar
Trojan Horse found: trojan downloader matcash
Adware found: exact software
Adware found: exact cashback/bargain buddy
Adware found: ist sidefind
Adware found: exact bullseye
Adware found: 180search assistant/zango
Adware found: internetoptimizer
Adware found: moneytree
Adware found: personal money tree
Full Sweep has completed. Elapsed time 00:12:34
Traces Found: 233

Besides I also have AntiLamer, PeopleOnPage, Your Site Bar, Bargain Buddy Bundle, WinFavorites, Aurora, 180Solutions, and Exact Search Bar. Today my computer is restarting itself when I'm trying to start it. So, I did everything in safe mode.

I tied to remove threats by using BFU as was suggested by sUBs, but it didn't helped mach

Here is new hijackthis.log which was analyzed by KRC HijackThis Analyzer:

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 12:20:32 PM, on 9/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SpyBot\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Internet Explorer Web Content Catcher - {FFF4E223-7019-4ce7-BE03-D7D3C8CCE884} - C:\Program Files\DNS\Catcher.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [DVD43] C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe /hidden
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [] winlog.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [rjibd] C:\WINDOWS\system32\fsejt\rjibd.exe
O4 - HKLM\..\Run: [FiYNA8] "C:\DOCUME~1\ARTASH~1\LOCALS~1\Temp\cxtpls_loader.exe" /PC=CP.IST2 /SHUN /UNAR="/CTUN" /PC=CP.IST2 /SHUN /UNAR="/CTUN"
O4 - HKLM\..\RunServices: [] winlog.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-58-12-0000140.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: RemindMe.lnk = C:\Program Files\RemindMe\RemindMe.exE
O4 - Startup: weather.lnk = C:\Program Files\Free Weather\weather.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1114248105046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE


End of KRC HijackThis Analyzer Log.
====================================================================

Hopefully this log file is more accurate. I will use computer in safe mode until somebody from you guys will help to clean this. Otherwise I spouse to format my drive, I guess. Thank you in advance.
 

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TSF Security Team, Emeritus
Joined
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26,363 Posts
I had you run BFU to take out the the main infection. If you look at your log, you will notice the notable absence of this entry

O4 - HKLM\..\Run: [winsupdater] C:\Program Files\winsupdater\winsupdater.exe /auto

If you feel ill confident about me helping you with your log, that's okay.
I'll try to get some other analyst to come have a look at it.

Regards,
sUBs
 

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Discussion Starter · #5 ·
To sUBs

I appreciated any help. What I meant, that I still have more problems. Please, don't get me wrong. Thank you for your help.
 

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TSF Security Manager, Emeritus
Joined
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42,836 Posts
Hello sarto,

You were in excellent hands with sUBs and I am here to assist you at his request. Your system has more than one infection and most times, these need more than one pass to clean and need to be dealt with in stages. Please try to be patient with this cleaning process. :smile:

Please print out or copy this page to Notepad since you will not have any of browsers open while you are fixing this.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually.

Download CleanUp! (Alternate Link if main link doesn't work) and install it. Do not run it yet.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

DNS

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: Internet Explorer Web Content Catcher - {FFF4E223-7019-4ce7-BE03-D7D3C8CCE884} - C:\Program Files\DNS\Catcher.dll
O4 - HKLM\..\Run: [] winlog.exe
O4 - HKLM\..\Run: [rjibd] C:\WINDOWS\system32\fsejt\rjibd.exe
O4 - HKLM\..\Run: [FiYNA8] "C:\DOCUME~1\ARTASH~1\LOCALS~1\Temp\cxtpls_loader.e xe" /PC=CP.IST2 /SHUN /UNAR="/CTUN" /PC=CP.IST2 /SHUN /UNAR="/CTUN"
O4 - HKLM\..\RunServices: [] winlog.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-58-12-0000140.exe


Delete the following Files and Folders if they still exist.

C:\Program Files\DNS
winlog.exe Do a search for this file via Start>Search and delete
C:\WINDOWS\system32\fsejt
C:\Program Files\Common Files\Windows\mc-58-12-0000140.exe

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
-Empty Recycle Bins
-Temporary Internet Files
-Delete Cookies
-Delete Prefetch files
-[X]Scan local drives for temporary files (Please uncheck this option)
-Cleanup! All Users
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Reboot and see if you can enter Normal Mode now. Please run another scan with HijackThis and post the log here along with the results of the Ewido scan.
 

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11 Posts
Discussion Starter · #7 ·
Log #3

It seems that I have some kind of different problem too. I did everything that was suggested by Ried. Here is the HijackThis log file #3:
====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 11:09:23 PM, on 9/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SpyBot\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [DVD43] C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe /hidden
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: RemindMe.lnk = C:\Program Files\RemindMe\RemindMe.exE
O4 - Startup: weather.lnk = C:\Program Files\Free Weather\weather.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1114248105046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE


End of KRC HijackThis Analyzer Log.
====================================================================



I will post Ewido's scan in next screen, bcs text is too long.

Thanks

Art
 

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11 Posts
Discussion Starter · #8 ·
Ewido's scan log

Ewido security suite - Scan report is too long (over 4300 infection has been founded). I can't post it here.
 

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TSF Security Manager, Emeritus
Joined
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42,836 Posts
Hi Art,

That's fine. Run a second scan with Ewido and post the results of the second scan here. I'm certain it will be much smaller than the first.

Since you mentioned you have another problem too, I'd like you to run a second scan. Different Anti-Virus programs find different things.

Perform an online scan using Internet Explorer with Panda ActiveScan - requires Internet Explorer

  1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
  2. Click On 'Scan Now'
  3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
  4. Begin the scan by selecting My Computer
    * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
  5. If it finds any malware, it will offer you a report. Click on see report
  6. Then click Save report
  7. Post the contents of the report in your next reply along with the results of Ewido

* Turn off the real time scanner of any existing antivirus program while performing the online scan
 

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Registered
Joined
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11 Posts
Discussion Starter · #10 ·
Log #4

Computer is still restarting itself. Any way, here is the latest log file (Ewido):

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 4:29:16 PM, 9/27/2005
+ Report-Checksum: 4ADCC461

+ Scan result:

E:\Downloads\New Folder\NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + .rar/NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + GoBack + ALL KEYGENS\Norton Internet Security 2005\KEY-GENERATOR NIS 2005\NIS 2005 - Keygen SSG.exe -> TrojanDropper.Delf.fd : Error during cleaning
E:\Downloads\New Folder\NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + .rar/NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + GoBack + ALL KEYGENS\NORTON KEY-GENERATORS\KeyGens Norton 2005\NIS 2005 - Keygen SSG.exe -> TrojanDropper.Delf.fd : Error during cleaning
E:\Downloads\Norton\NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + .rar/NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + GoBack + ALL KEYGENS\Norton Internet Security 2005\KEY-GENERATOR NIS 2005\NIS 2005 - Keygen SSG.exe -> TrojanDropper.Delf.fd : Error during cleaning
E:\Downloads\Norton\NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + .rar/NORTON 2005 - SystemWorks + Internet Security + Ghost 9.0 + GoBack + ALL KEYGENS\NORTON KEY-GENERATORS\KeyGens Norton 2005\NIS 2005 - Keygen SSG.exe -> TrojanDropper.Delf.fd : Error during cleaning


::Report End


And log file from Activescan:


Incident Status Location

Adware:adware/beginto No disinfected C:\WINDOWS\SYSTEM32\cache32_rtneg3
Spyware:spyware/bargainbuddy No disinfected Windows Registry
Adware:Adware/Maxifiles No disinfected C:\Documents and Settings\Artashes Sardarian\a.exe
Adware:Adware/Maxifiles No disinfected C:\Documents and Settings\Artashes Sardarian\a.exe[mc-58-12-0000140.exe]
Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Artashes Sardarian\a.exe[al.exe]
Adware:Adware/Maxifiles No disinfected C:\Documents and Settings\Artashes Sardarian\ab.exe[mc-58-12-0000137.exe]
Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Artashes Sardarian\ab.exe[to.exe]
Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Artashes Sardarian\al.exe
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\InetGet\mc-58-12-0000140.exe
Spyware:Spyware/BargainBuddy No disinfected C:\RECYCLER\NPROTECT\00000650.EXE
Adware:Adware/SurfAccuracy No disinfected C:\RECYCLER\NPROTECT\00000656.exe
Adware:Adware/IST.ISTBar No disinfected C:\RECYCLER\NPROTECT\00001507.exe
Adware:Adware/SurfAccuracy No disinfected C:\RECYCLER\NPROTECT\00001703.exe
Spyware:Spyware/BargainBuddy No disinfected C:\RECYCLER\NPROTECT\00001763.EXE
Adware:Adware/IST.ISTBar No disinfected C:\RECYCLER\NPROTECT\00002515.exe
Adware:Adware/SurfAccuracy No disinfected C:\RECYCLER\NPROTECT\00002589.exe
Spyware:Spyware/LinkReplacer No disinfected C:\RECYCLER\NPROTECT\00002603.EXE
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002651.EXE
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002658.EXE
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002661.EXE
Adware:Adware/IST.ISTBar No disinfected C:\RECYCLER\NPROTECT\00002708.exe
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002718.EXE
Adware:Adware/Maxifiles No disinfected C:\WINDOWS\system32\ab.exe[mc-58-12-0000137.exe]
Adware:Adware/IST.ISTBar No disinfected C:\WINDOWS\system32\ab.exe[to.exe]

Thank you,

Art
 

·
TSF Security Manager, Emeritus
Joined
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42,836 Posts
Hello Art,

Download KillBox http://www.greyknight17.com/spy/KillBox.exe.

Reboot into Safe Mode.(tapping F8 or F5)

Copy the file names below to the clipboard by highlighting them and pressing Ctrl-C:

C:\WINDOWS\SYSTEM32\cache32_rtneg3
C:\Documents and Settings\Artashes Sardarian\a.exe
C:\Documents and Settings\Artashes Sardarian\a.exe[mc-58-12-0000140.exe]
C:\Documents and Settings\Artashes Sardarian\a.exe[al.exe]
No disinfected C:\Documents and Settings\Artashes Sardarian\ab.exe[mc-58-12-0000137.exe]
C:\Documents and Settings\Artashes Sardarian\ab.exe[to.exe]
C:\WINDOWS\system32\ab.exe[mc-58-12-0000137.exe]


Start KillBox.
Go to the File menu, and choose Paste from Clipboard.
Verify that you've done this properly by clicking the dropdown-arrow next to the Full Path of File to Delete field. The filenames you pasted will be found in there.
Select/tick the following:
* Delete on Reboot
* End Explorer Shell While Killing File
* Unregister.dll Before Deleting" if it's not grayed out.
Click the RED X button.

Click [Yes] at the 'Delete on Reboot' prompt. Click [No] at the Pending Operations prompt.

Empty the contents of this folder :
C:\RECYCLER\NPROTECT --Do not delete the folder itself, just what's in it.

Reboot into Normal Mode. Run another scan with Panda and post the results here along with another HijackThis log.
 

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Registered
Joined
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11 Posts
Discussion Starter · #12 ·
Log #5

HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:34:54 PM, on 9/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/gmail
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\system32\BhoCitUS.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SpyBot\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [DVD43] C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe /hidden
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: RemindMe.lnk = C:\Program Files\RemindMe\RemindMe.exE
O4 - Startup: weather.lnk = C:\Program Files\Free Weather\weather.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1114248105046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Activescan log:


Incident Status Location

Spyware:spyware/bargainbuddy No disinfected Windows Registry
Adware:Adware/Maxifiles No disinfected C:\Documents and Settings\Artashes Sardarian\ab.exe[mc-58-12-0000137.exe]
Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Artashes Sardarian\ab.exe[to.exe]
Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Artashes Sardarian\al.exe
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\InetGet\mc-58-12-0000140.exe
Spyware:Spyware/BargainBuddy No disinfected C:\RECYCLER\NPROTECT\00000650.EXE
Adware:Adware/SurfAccuracy No disinfected C:\RECYCLER\NPROTECT\00000656.exe
Adware:Adware/IST.ISTBar No disinfected C:\RECYCLER\NPROTECT\00001507.exe
Adware:Adware/SurfAccuracy No disinfected C:\RECYCLER\NPROTECT\00001703.exe
Spyware:Spyware/BargainBuddy No disinfected C:\RECYCLER\NPROTECT\00001763.EXE
Adware:Adware/IST.ISTBar No disinfected C:\RECYCLER\NPROTECT\00002515.exe
Adware:Adware/SurfAccuracy No disinfected C:\RECYCLER\NPROTECT\00002589.exe
Spyware:Spyware/LinkReplacer No disinfected C:\RECYCLER\NPROTECT\00002603.EXE
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002651.EXE
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002658.EXE
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002661.EXE
Adware:Adware/IST.ISTBar No disinfected C:\RECYCLER\NPROTECT\00002708.exe
Adware:Adware/Maxifiles No disinfected C:\RECYCLER\NPROTECT\00002718.EXE
Adware:Adware/Maxifiles No disinfected C:\WINDOWS\system32\ab.exe[mc-58-12-0000137.exe]
Adware:Adware/IST.ISTBar No disinfected C:\WINDOWS\system32\ab.exe[to.exe]

Thanks,

Art
 

·
TSF Security Team, Emeritus
Joined
·
6,962 Posts
Reboot into safe mode.

Open add/remove programs and remove InetGet if it's listed.

Delete everything in the Norton recycle bin. The delete the following files/folders...

C:\Documents and Settings\Artashes Sardarian\ab.exe
C:\Documents and Settings\Artashes Sardarian\al.exe
C:\WINDOWS\system32\ab.exe
C:\WINDOWS\system32\ab.exe

C:\Program Files\Common Files\InetGet <--folder

Reboot back to normal mode....run Panda again and post it's log.
 
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