Joined
·
15 Posts
Hi
I've peoblem i can't install big program's and i try aloot of solution from her
http://www.techsupportforum.com/f10/i-cant-install-programs-plz-help-me-247667.html
the message i get when i try install is
------------
instalation operation failed
Fatal Error During Installation
------------
thay recommended me to use HijackThis and Deckard's System Scanner
i'll Paste HijackThis file here and i'll attach main and extra
==================
Logfile of HijackThis v1.99.1
Scan saved at 05:00:49 ã, on 23/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\pc\ÓØÍ ÇáãßÊÈ\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Reganam Toolbar - {db9d7a78-a76c-4bf2-97c6-258925ee1542} - C:\Program Files\Reganam\tbRega.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Reganam Toolbar - {db9d7a78-a76c-4bf2-97c6-258925ee1542} - C:\Program Files\Reganam\tbRega.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Reganam Toolbar - {db9d7a78-a76c-4bf2-97c6-258925ee1542} - C:\Program Files\Reganam\tbRega.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - Startup: ÌÏæá ãÍÊæíÇÊ OneNote.onetoc2
O4 - Global Startup: BlueSoleil.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: ÃÖÇÝÉ Åáì ãÖÇÏ ÇáÃÚáÇä - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: Ê&ÕÏíÑ Åáì Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: ÊÍãíá Çáßá ÈÜ ÅäÊÑäÊ ÏÇæäáæÏ ãÇäíÌÑ - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: ÊÍãíá ÈÜ ÅäÊÑäÊ ÏÇæäáæÏ ãÇäíÌÑ - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: ÊÍãíá ãÍÊæì ÝíÏíæ (ÅÝ.Åá.Ýí) ÈÜ ÅäÊÑäÊ ÏÇæäáæÏ ãÇäíÌÑ - C:\Program Files\Internet Download Manager\IEGetVL.htm
O9 - Extra button: ÅÑÓÇá Åáì OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: ÅÑ&ÓÇá Åáì OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6924091F-CD97-41E1-B1D4-D9079409D413} (IMCv1 Control) - http://74.222.134.234/talk.cab
O16 - DPF: {B7FDB0C3-4724-46D2-B8DB-6FA1DC63F7CA} (ReadUid.UserControlMacEntry) - http://74.222.134.234/ReadUid.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" -r (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
===========================
I've peoblem i can't install big program's and i try aloot of solution from her
http://www.techsupportforum.com/f10/i-cant-install-programs-plz-help-me-247667.html
the message i get when i try install is
------------
instalation operation failed
Fatal Error During Installation
------------
thay recommended me to use HijackThis and Deckard's System Scanner
i'll Paste HijackThis file here and i'll attach main and extra
==================
Logfile of HijackThis v1.99.1
Scan saved at 05:00:49 ã, on 23/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\pc\ÓØÍ ÇáãßÊÈ\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Reganam Toolbar - {db9d7a78-a76c-4bf2-97c6-258925ee1542} - C:\Program Files\Reganam\tbRega.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Reganam Toolbar - {db9d7a78-a76c-4bf2-97c6-258925ee1542} - C:\Program Files\Reganam\tbRega.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Reganam Toolbar - {db9d7a78-a76c-4bf2-97c6-258925ee1542} - C:\Program Files\Reganam\tbRega.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [amva] C:\WINDOWS\system32\amvo.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - Startup: ÌÏæá ãÍÊæíÇÊ OneNote.onetoc2
O4 - Global Startup: BlueSoleil.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: ÃÖÇÝÉ Åáì ãÖÇÏ ÇáÃÚáÇä - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: Ê&ÕÏíÑ Åáì Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: ÊÍãíá Çáßá ÈÜ ÅäÊÑäÊ ÏÇæäáæÏ ãÇäíÌÑ - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: ÊÍãíá ÈÜ ÅäÊÑäÊ ÏÇæäáæÏ ãÇäíÌÑ - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: ÊÍãíá ãÍÊæì ÝíÏíæ (ÅÝ.Åá.Ýí) ÈÜ ÅäÊÑäÊ ÏÇæäáæÏ ãÇäíÌÑ - C:\Program Files\Internet Download Manager\IEGetVL.htm
O9 - Extra button: ÅÑÓÇá Åáì OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: ÅÑ&ÓÇá Åáì OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6924091F-CD97-41E1-B1D4-D9079409D413} (IMCv1 Control) - http://74.222.134.234/talk.cab
O16 - DPF: {B7FDB0C3-4724-46D2-B8DB-6FA1DC63F7CA} (ReadUid.UserControlMacEntry) - http://74.222.134.234/ReadUid.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" -r (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
===========================
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