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I boot to a blank desktop!

1333 Views 4 Replies 3 Participants Last post by  sUBs
Hello and Help! I was on the internet one day and all of a sudden I started getting a bunch of pop-up screens. I wasn't opening any attachment nor was I downloading anything. I ended up rebooting and ever since then I boot into a blank desktop. No icons, no start menu. When I look at task manager the cpu usage is at 100% which explorer.exe is using up the resources. I can boot into safe mode fine but it takes forever to run anything because of the cpu usage is so high already. Where can I start to fix this? :wave:
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I will move this to the Hijack this forum and one of our security experts will be able to help you clean the Garbage out of your computer.
Download HiJackThis - this program will help us determine if there are any spyware/malware on your computer.
  1. Double-click on the file you just downloaded.
  2. Click on the "Unzip" button to install the newer version.
  3. It will by default install to the directory - C:\Program Files\HiJackThis\
  4. If it gives you an intro screen, just choose - Do a system scan and save a logfile.
  5. If you don't get the intro screen, just hit [Scan] and then click on Save log.
  6. Post the HiJackThis.log file here.
Need more help!

How can I do this when I can only boot into safe mode? Please advise the best way to get this on my computer?
You can download the program using this computer which you're posting this reply from. Then save it to a floppy/thumb drive & transport it to the infected pc.
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