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Discussion Starter #1
Hello and Help! I was on the internet one day and all of a sudden I started getting a bunch of pop-up screens. I wasn't opening any attachment nor was I downloading anything. I ended up rebooting and ever since then I boot into a blank desktop. No icons, no start menu. When I look at task manager the cpu usage is at 100% which explorer.exe is using up the resources. I can boot into safe mode fine but it takes forever to run anything because of the cpu usage is so high already. Where can I start to fix this? :wave:
 

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8,701 Posts
I will move this to the Hijack this forum and one of our security experts will be able to help you clean the Garbage out of your computer.
 

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TSF Security Team, Emeritus
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Download HiJackThis - this program will help us determine if there are any spyware/malware on your computer.
  1. Double-click on the file you just downloaded.
  2. Click on the "Unzip" button to install the newer version.
  3. It will by default install to the directory - C:\Program Files\HiJackThis\
  4. If it gives you an intro screen, just choose - Do a system scan and save a logfile.
  5. If you don't get the intro screen, just hit [Scan] and then click on Save log.
  6. Post the HiJackThis.log file here.
 

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Discussion Starter #4
Need more help!

How can I do this when I can only boot into safe mode? Please advise the best way to get this on my computer?
 

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TSF Security Team, Emeritus
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26,363 Posts
You can download the program using this computer which you're posting this reply from. Then save it to a floppy/thumb drive & transport it to the infected pc.
 
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