Tech Support banner

Status
Not open for further replies.
1 - 2 of 2 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
I'm far from being a technological genius, so please bear with me :)

Norton is informing me every minute or so that an attack on my computer has been blocked, named an "HTTP LOP Toolbar Activity." I took a HijackThis log - if anyone can give me some step by step instructions of where to go from here, it'd be very much appreciated :)
(Apologies if I've done any of this incorrectly or missed some info out - I hope I've done this right so far!)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:28:11 PM, on 11/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.acer.com.au/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo R310 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3F2.EXE /P30 "EPSON Stylus Photo R310 Series" /O6 "USB001" /M "Stylus Photo R310"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\Ulead Quick-Drop 1.0\Quick-Drop.exe" WINDOWCALL
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [meet great active lies] C:\Documents and Settings\All Users\Application Data\soft chic meet great\Knob Okay.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] D:\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] D:\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: 6th Street Omaha Poker by pogo - http://game1.pogo.com/applet-6.6.4.21/omaha/omaha-en_US.cab
O16 - DPF: Aces Up! by pogo - http://game1.pogo.com/applet-6.6.4.29/aces/aces-en_US.cab
O16 - DPF: Backgammon by pogo - http://game1.pogo.com/applet-6.6.5.22/backgammon/backgammon-en_US.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.7.4.35/blackjack/blackjack-en_US.cab
O16 - DPF: Blooop by pogo - http://game1.pogo.com/applet-6.8.0.32/cascade/cascade-en_US.cab
O16 - DPF: Bowling by pogo - http://game1.pogo.com/applet-6.7.4.35/bowling/bowling-en_US.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.com/applet-6.5.4.27/canasta/canasta-en_US.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.com/applet-6.5.2.33/checkers2/checkers-en_US.cab
O16 - DPF: ConferenceRoom Java Client - http://java.irc.liveharmony.org:8080/java/cr.cab
O16 - DPF: Cribbage by pogo - http://game1.pogo.com/applet-6.5.5.36/cribbage/cribbage-en_US.cab
O16 - DPF: Dice City Roller by pogo - http://game1.pogo.com/applet-6.7.5.21/ytz/ytz-en_US.cab
O16 - DPF: Dominoes by pogo - http://game1.pogo.com/applet-6.5.5.29/domino/domino-en_US.cab
O16 - DPF: Euchre by pogo - http://game1.pogo.com/applet-6.5.2.26/euchre/euchre-en_US.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.com/applet-6.6.5.22/firstclass2/firstclass2-en_US.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.com/applet-6.7.2.24/superbingo/superbingo-en_US.cab
O16 - DPF: Greenback Bayou by pogo - http://game1.pogo.com/applet-6.6.4.21/greenback/greenback-en_US.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.com/applet-6.6.3.34/harvest/harvest-en_US.cab
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.com/applet-6.5.4.27/drawpoker/drawpoker-en_US.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.com/applet-6.7.2.24/jigsaw/jigsaw-en_US.cab
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.5.2.33/gin/gin-en_US.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.7.3.30/lottso/lottso-en_US.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.7.5.21/mahjong/mahjong-en_US.cab
O16 - DPF: Payday FreeCell by pogo - http://game1.pogo.com/applet-6.6.5.22/freecell/freecell-en_US.cab
O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.com/applet-6.8.0.25/penguins/penguins-en_US.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://game1.pogo.com/applet-6.7.4.28/waterwheel/waterwheel-en_US.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.com/applet-6.6.1.37/flinger/flinger-en_US.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.com/applet-6.6.5.22/popfu/popfu-en_US.cab
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.com/applet-6.6.0.27/poppazoppa/poppazoppa-en_US.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.com/applet-6.7.3.23/poppit2/poppit2-en_US.cab
O16 - DPF: Quick Quack by pogo - http://game1.pogo.com/applet-6.7.4.35/hotstreak/hotstreak-en_US.cab
O16 - DPF: QWERTY by pogo - http://game1.pogo.com/applet-6.5.3.44/squares/squares-en_US.cab
O16 - DPF: Ride The Tide by pogo - http://game1.pogo.com/applet-6.5.3.37/ride/ride-en_US.cab
O16 - DPF: Showbiz Slots 2 by pogo - http://game1.pogo.com/applet-6.8.0.32/slots/showbiz2-en_US.cab
O16 - DPF: Spades 2 by pogo - http://game1.pogo.com/applet-6.6.1.29/spades2/spades2-en_US.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.com/applet-6.8.0.32/spider/spider-en_US.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.com/applet-6.6.4.21/squelchies/squelchies-en_US.cab
O16 - DPF: Stellar Sweeper by pogo - http://game1.pogo.com/applet-6.5.5.36/sweeper/sweeper-en_US.cab
O16 - DPF: Sweet Tooth TM by pogo - http://game1.pogo.com/applet-6.6.2.35/sweettooth/sweettooth-en_US.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.6.4.29/holdem/holdem-en_US.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.7.3.23/peaks/peaks-en_US.cab
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.com/applet-6.5.3.44/jumbee/jumbee-en_US.cab
O16 - DPF: Turbo 21 v2 by pogo - http://game1.pogo.com/applet-6.7.4.28/turbo22/turbo22-en_US.cab
O16 - DPF: Wonderland Memories by pogo - http://game1.pogo.com/applet-6.7.2.24/memories/memories-en_US.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.6.5.31/wordwhomp2/whomp2-en_US.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.com/applet-6.6.5.31/whackdown/whackdown-en_US.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.com/applet-6.7.0.40/wordjong/wordjong-en_US.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.com/applet-6.7.3.23/worldclass/worldclass-en_US.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl5.cab
O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/windows/AutoDLDivXWebPlayerInstaller.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.bigwphotos.com.au/en/Photo/ImageUploader4.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://cdn.digitalcity.com/video/kdx.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{37D5B0B6-1211-4A53-9FCD-540DEE92026C}: NameServer = 203.134.24.70 203.134.26.70
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
O24 - Desktop Component 1: Harry Potter and the Half Blood Prince Countdown - http://www.mugglenet.com/includes/hbp-cd.html

--
End of file - 14955 bytes
 

·
TSF Security Manager, Emeritus
Joined
·
52,197 Posts
Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

I see you have more than one Anti-Virus program installed, Norton and TrendMicro. While this may seem like greater protection, it can cause problems including slowdowns and system hangs. Choose one to keep and uninstall the other.

Any antivirus program must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:
re-install the program -> reboot -> uninstall

-----------------------------------------------------------------------

Next....


Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
  5. Please attach extra.txt to your post.
To attach a file to a new post, simply
  1. Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
  2. copy and paste the following into the "Upload File from your Computer" box:
    C:\Deckard\System Scanner\extra.txt
  3. Click Upload.
What DSS will do:
  • create a new System Restore point in Windows XP and Vista.
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
---------------------------------------------------------------------------------------------

Next....


Download fl.zip
Extract the contents to a new folder on your Desktop.
Within the folder, locate & double-click fl.bat.
It should produce a report at c:\findlop.txt. Post the contents of the report in your next reply
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top