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Discussion Starter · #1 ·
Hi,
I have a keyboard problem with my HP ZBook g217 base model.
Some keys have stopped working; the Return, full stop and Comma. I'm typing this using a USB keyboard.
I have followed all the HP troubleshooting advice. Renewed the drivers and disabled hotkey or whatever functions. No change. Then I reseated the ribbon cable for the keyboard aand the problem was fixed for a day. Reseated it and it was fixed for another day. Reinstalled Windows 10 too.
So, reseating the cable seems to fix the problem for a day. How can I fix the problem permanently ?
Regards,
Jolyon
 
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