hp photosmart 2610 all in one wont scan
I have set up my printer so that it is connected to my router with an ethernet cable. I have 2 Windows xp home edition computers linked to the router. One computer has a wireless connection and the other has an ethernet link to the router.
The printer will scan and print from the computer which has a wireless link to the router with no problem. It works fine as the administrator or limited user. :smile:
The printer will also scan and print from my other computer which has an ethernet link to the router, but only when I am logged in with administrator rights.
When I change user to a limited account, I can print but I cannot scan. When I try to scan from MS Word I get the following message: The ADF cannot pick up the paper or the paper is jammed.......... I click OK then it says An error has occurred while acquiring an image. So it knows I want to scan but ig gives me a printing error message NOT a scanning error message:upset: When I try to scan by pressing the Scan button on the printer I can choose the computer I want to use, select to Scan as a Word doc but then it fails and says it did not have a connection to the computer. Then the printer loses the name of the computer that is linked by ethernet to the router and I can't scan when I am admin but I can print.
I have tried with my firewall on and off but the same happens.
Please help because I am stuck on this one. :4-dontkno
Thank you in advance to all the clever people who are prepared to spend their precious time helping other people they have never met - you are stars
ray:
The printer will scan and print from the computer which has a wireless link to the router with no problem. It works fine as the administrator or limited user. :smile:
The printer will also scan and print from my other computer which has an ethernet link to the router, but only when I am logged in with administrator rights.
When I change user to a limited account, I can print but I cannot scan. When I try to scan from MS Word I get the following message: The ADF cannot pick up the paper or the paper is jammed.......... I click OK then it says An error has occurred while acquiring an image. So it knows I want to scan but ig gives me a printing error message NOT a scanning error message:upset: When I try to scan by pressing the Scan button on the printer I can choose the computer I want to use, select to Scan as a Word doc but then it fails and says it did not have a connection to the computer. Then the printer loses the name of the computer that is linked by ethernet to the router and I can't scan when I am admin but I can print.
I have tried with my firewall on and off but the same happens.
Please help because I am stuck on this one. :4-dontkno
Thank you in advance to all the clever people who are prepared to spend their precious time helping other people they have never met - you are stars
ray:
