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Hello and Welcome to TSF,

Was the printer on when you FORCED opened the toner door?

Note: The proper way was to open the door and then turn the printer on so that you can access the cartridge or cartridges usually.

Tip: (never force things when it comes to pc`s or devices, usually will break them for sure as not to work anymore at all).

Ok try this: With printer off, open the toner door all of the way, now turn the printer on
let it adjust the cartridge (it should move back and forth once or twice) when its finished
moving, close the door. It will readjust again hopefully.
If this didnt fix the problem then you will need to take the printer to a shop.
 
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