boot scan for virus, malware (download avast, its free, and the first scan is a bootscan). just for the heck of it run memtest to check the memory modules.
hp laptop very slow!
Hello everyone, I have a problem with my HP dv2550 laptop, I've got it for around three months now and after approximately a month weird things started happening. Suddenly out of nowhere when turning on the computer, the windows xp screen (the blue bar one) lasted too long, it ranged between 5 & 14~ minutes., also some applications took too long to start.
And worse still when I was home and tried to open something and I was online (I have 56k at home) it not only slowed down, but suddenly it disconnected me.
I tried to contact HP service online but they seemed not to understand my problem and they gave me a lot of ******** answers about my modem or my ISP which I obviously know isn't the problem since I own another laptop with which it worked well. And I doubt it's the modem given that the slowdown is a general thing, and the modem stuff I believe is a side effect.
Anyway, after some time I got tired and just reinstalled XP which got rid of the problem, however it's back now, same symptoms and I believe it's also around a month since. I could do it once again but honestly that takes some time and I don't want to be doing it every single time it happens. Any help will be appreciated, thanks.
And worse still when I was home and tried to open something and I was online (I have 56k at home) it not only slowed down, but suddenly it disconnected me.
I tried to contact HP service online but they seemed not to understand my problem and they gave me a lot of ******** answers about my modem or my ISP which I obviously know isn't the problem since I own another laptop with which it worked well. And I doubt it's the modem given that the slowdown is a general thing, and the modem stuff I believe is a side effect.
Anyway, after some time I got tired and just reinstalled XP which got rid of the problem, however it's back now, same symptoms and I believe it's also around a month since. I could do it once again but honestly that takes some time and I don't want to be doing it every single time it happens. Any help will be appreciated, thanks.
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ps: get DSL, in most markets it costs hardly more than dialup. otherwise you'll never be able to download that avast file. I recommend getting dsl, doing a fresh XP install, connect the dsl, download avast, install avast, it will do a bootscan on restart, and protect you thereafter.
Thanks turneriver.
I've already done virus/spyware scans (both times), and found nothing. However I will try what you say. Although he thing about 56k is, well, I have 56k 'cause it's free for me. So any increase in price would be hard on my current situation.
I'll have a friend do it for me though, I hope it works. Any other suggestions accepted.
I've already done virus/spyware scans (both times), and found nothing. However I will try what you say. Although he thing about 56k is, well, I have 56k 'cause it's free for me. So any increase in price would be hard on my current situation.
I'll have a friend do it for me though, I hope it works. Any other suggestions accepted.
I ran Avast and again, found nothing, before I install XP again, which I know will kill the problem, I want to know what's happening. Anyone?
Hi,
I do think this is a malware problem. I would read this and post a HJT log. Once the guys in the security analysis forum have cleared you, come back and we can continue this thread.
http://www.techsupportforum.com/sec...lease-read-before-posting-hijackthis-log.html
BTW, please watch the language. It is unnecessary, we understand you are frustrated, and that is why we are here. Thanks.
I do think this is a malware problem. I would read this and post a HJT log. Once the guys in the security analysis forum have cleared you, come back and we can continue this thread.
http://www.techsupportforum.com/sec...lease-read-before-posting-hijackthis-log.html
BTW, please watch the language. It is unnecessary, we understand you are frustrated, and that is why we are here. Thanks.
Hello, I'm back, seems like no one can help me in that forum, at least no one answers my topic and it's been like one whole week since I posted. I read somewhere this could be some sort of corruption on svchost.exe, could it be?Hi,
I do think this is a malware problem. I would read this and post a HJT log. Once the guys in the security analysis forum have cleared you, come back and we can continue this thread.
http://www.techsupportforum.com/sec...lease-read-before-posting-hijackthis-log.html
BTW, please watch the language. It is unnecessary, we understand you are frustrated, and that is why we are here. Thanks.
PS: Sorry about the language.
Click start>administrative tools>event viewer (also in control panel>administrative tools) Once you’re their, click on the "View Tab"-Add/remove columns-make sure date,time,type, source,category, event columns are visible, newest first,
In left pane, click any entry. In rite pane, rite click any entry, select properties and it will give you an error message or information message. Look for similarities between them for a clue as to what might be causing the problem.
Once you are in a properties box, you can scroll through the properties of all messages using the up/down arrow buttons. When you find the suspicious errors, click the button that looks like two pages – the error message will be copied. Paste it into your post.
In left pane, click any entry. In rite pane, rite click any entry, select properties and it will give you an error message or information message. Look for similarities between them for a clue as to what might be causing the problem.
Once you are in a properties box, you can scroll through the properties of all messages using the up/down arrow buttons. When you find the suspicious errors, click the button that looks like two pages – the error message will be copied. Paste it into your post.
I'm very sorry but I'm not that good at this, and I'm not sure exactly what I'm looking for in these errors, there sure are lots of them though but I don't know which affect me.Click start>administrative tools>event viewer (also in control panel>administrative tools) Once you’re their, click on the "View Tab"-Add/remove columns-make sure date,time,type, source,category, event columns are visible, newest first,
In left pane, click any entry. In rite pane, rite click any entry, select properties and it will give you an error message or information message. Look for similarities between them for a clue as to what might be causing the problem.
Once you are in a properties box, you can scroll through the properties of all messages using the up/down arrow buttons. When you find the suspicious errors, click the button that looks like two pages – the error message will be copied. Paste it into your post.
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